Very good choice

Cred­ib­il­ity

En­vir­on­ment

So­cio-E­co­nom­ic

  • Aim/Focus
  • Standard organisation
  • Good to know
The aim ist driving progress towards sustainable IT products. Certified products must meet comprehensive environmental and social criteria throughout the life cycle. For instance, factories where certified products are made must follow criteria on working hours, working environment and wages. Products must meet criteria for energy efficiency, ergonomic design and limited hazardous substance content. Independent, accredited organizations verify that factories and products comply with all criteria in TCO Certified. Verification is done both before and after the certificate is issued, covering the entire validity period.
TCO Certified is the world’s most comprehensive sustainability certification for IT products. The organization behind the sustainability certification TCO Certified is TCO Development.
TCO Certified is a product certification. Brands cannot be certified by TCO Development.

Cred­ib­il­ity 80%

  • Availability of Scheme Structure
  • Independence of Scheme Owner from Certificate Holder
  • Availability of Standard
  • Public Consultation of Standard
  • Standard Review
  • Consistent interpretation of the standard
  • Procedure on Remediation
  • CAB Complaints Mechanism
  • Defined Duration of Certificate / License
  • Scheme Legal Status
  • Level of Conformity Assessment
  • Claims Policy
  • Sources of Finance
  • Standard-Setting Process
  • Stakeholder feedback
  • Assessment Methodology
  • Accredited/Approved CABs
  • Clarity of claims
  • Scheme Management
    10/19
    • Governance
      8/13
      • Does the scheme owner make its organisational structure available?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • No (0 points)

        Source:

        http://tcodevelopment.com/about-tco-development/ Structure of Certification Governance (provided to GIZ on request)

      • Is the scheme owner a legal entity, or an organization that is a partnership of legal entities, or a government or inter-governmental agency?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)

        Source:

        http://tcodevelopment.com/about-tco-development/ 'TCO Development is the organization behind TCO Certified, the international sustainability certification for IT products. For over 20 years we have provided solutions for sustainability challenges connected to IT products and IT environments. Through ongoing dialog with our international group of stakeholders, we are able to work together with industry, buyers, NGOs and other experts to drive sustainable development of IT. We work internationally, bridging the needs of professional buyers and industry. We help provide solutions where buyers can choose sustainably designed products, and at the same time offer a platform for industry to meet those product needs and advance their own environmental and social responsibility. TCO Development is owned by TCO, a non-profit organization based in Stockholm, Sweden, with regional presence in Asia and North America. TCO Development is a member of the Global Ecolabelling Network.'

      • Is there a mechanism by which the top decision-making body members are accountable to all stakeholders?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Do the voting procedures of the top decision-making body ensure that there is a balanced representation of stakeholder interests, where no single interest predominates?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner make quantitative information on the income sources or financing structure of the scheme available?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • No (0 points)

        Source:

        Annual financing report (in swedish) attached.

      • Does the scheme owner have an internal quality management system available?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • No (0 points)

        Source:

        Documents describing these processes can be provided on demand

      • Is the scheme owner economically independent from the certificate holder?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)

        Source:

        http://tcodevelopment.com/tco-certified/ 'TCO Certified is an international third party sustainability certification for IT products. By choosing TCO Certified computers, displays and other devices, businesses and organizations around the world are able to help meet environmental and social challenges associated with electronics. TCO Certified meets the requirements for the type 1 Ecolabel in accordance with ISO 14024. This means that criteria development is based on scientific principles and involves multiple stakeholders and experts in an open development process. Certified product models must meet all criteria in TCO Certified and are tested and verified for compliance by independent, accredited third parties. This applies to environmental and product performance criteria as well as socially responsible manufacturing. Manufacturers wanting to certify their products must meet all criteria relevant to the product and its manufacture.'

      • Does the scheme owner have sustainability-oriented goals and objectives?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner have a strategy for meeting its sustainability-oriented goals and objectives?
        Answer: Yes publicly
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)

        Source:

        http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ The criteria levels in TCO Certified are aimed at leading the drive toward a more sustainable approach to IT products throughout the life cycle. For this reason several requirements in TCO Certified go beyond legislation or industry standards.

    • Impact
      2/3
      • Does the scheme owner have a system in place for measuring its impacts and progress towards its sustainability goals?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)

        Source:

        http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf TCO Certified is developed as a Type 1 label. In the A-section of the criteria document each critiera starts with a 'background' describing the reasons for the critiera and its intended impact. Criteria levels are determined based on resarch, pre-tests of products and discussions with the industry, stakeholders and experts. The criteria levels are set so that 30-50% of the products on the market can achieve them at the launch of a new generation of the certification. Each 3 years the criteria are revised to reflect the new improved situation on the market. In this way the scheme is constantly driving the progress towards it's sustainability goals and measuring the effectiveness of each critiera.

      • Does the scheme owner use the results of monitoring and evaluation for learning and improvements to its programme?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner make sustainability results from M&E available?
        Answer: Not Applicable
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • Not applicable (0 points)
    • Supporting Strategies
      0/3
      • Does the scheme provide access to technical assistance for compliance with the standard?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the scheme provide access to technical assistance beyond compliance with the standard?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the scheme provide access to finance for enterprises seeking certification?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
  • Standard-Setting
    14/16
    • Is the standard made available free of charge?
      Answer: Yes publicly
      Score: 2/2
      Possible answers
      • Yes (on request) (1 point)
      • Yes publicly (2 points)
      • No (0 points)

      Source:

      http://tcodevelopment.com/tco-certified/tco-certified-product-categories/ see e.g.criteria for displays //tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf

    • Has a set of key sustainability issues in the sector or product lifecycle been defined in the standard-setting process?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)

      Source:

      http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ TCO Certified IT products have been verified to meet strict criteria in all life cycle phases of the device: from manufacturing, to use to end of life. Criteria include socially responsible manufacturing, environment as well as ergonomic design and usability. The criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts.

    • Are the standard-setting procedures or a public summary of how stakeholders can engage made available?
      Answer: Yes publicly
      Score: 2/2
      Possible answers
      • Yes (on request) (1 point)
      • Yes publicly (2 points)
      • No (0 points)
    • Which stakeholders can participate in the standard-setting process?
      Answer: All stakeholders
      Score: 2/2
      Possible answers
      • Members only (1 point)
      • Invitation only (1 point)
      • All stakeholders (2 points)
    • Are stakeholders who are directly affected by the standard provided opportunities to participate in standard setting?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)

      Source:

      http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ The criteria in TCO Certified are developed in collaboration with an international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts.

    • Are draft standards field tested / piloted for relevance and auditability during the development process?
      Answer: Yes
      Score: 1/1
      Possible answers
      • Yes (1 point)
      • No (0 points)
      • Not applicable (0 points)
    • Does the scheme owner provide information on how the input received from consultations has been included in the final version of the standard?
      Answer: Yes (on request)
      Score: 1/2
      Possible answers
      • Yes (on request) (1 point)
      • Yes publicly (2 points)
      • No (0 points)

      Source:

      Comment sheet with reactions provided on request.

    • Do the voting procedures of the decision-making body responsible for standard setting ensure that there is a balanced representation of stakeholder interests?
      Answer: No
      Score: 0/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Is the standard reviewed and, if necessary, revised at least every 5 years?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)

      Source:

      Previous standard documents show evidence of a revision period of less than five years.

    • Does the scheme ensure that guidance is in place to support consistent interpretation of the standard?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)

      Source:

      http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ 'TCO Certified is a type 1 Ecolabel in accordance with ISO 14024. see also: 10. Support If you want to certify your products and are looking for support in the interpretation of the Criteria Document, then TCO Development has verification partners all over the world who can explain the content of the document and the application process If you require more information or assistance with your application please Certification@tcodevelopment.com (http://tcodevelopment.com/files/2015/11/151022-ApplicationProcess-FPD-ver3.0.pdf)'

    • Are there procedures and guidance for application or interpretation of the standard to regional contexts?
      Answer: Not Applicable
      Possible answers
      • Yes (1 point)
      • No (0 points)
      • Not applicable (0 points)
    • Does the scheme owner have a complaints mechanism for the standard-setting process?
      Answer: Yes, publicly
      Score: 2/2
      Possible answers
      • Yes (on request) (1 point)
      • Yes, publicly (2 points)
      • No (0 points)

      Source:

      http://tcodevelopment.com/tco-certified/comment-tco-certified/ see '130918 Investigation process' (document provided on request)

  • Assurance
    52/61
    • Assurance System
      17/17
      • Is there a documented assessment methodology for CABs to assess compliance with the standard?
        Answer: Yes publicly avilable
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly avilable (2 points)

        Source:

        http://tcodevelopment.com/tco-certified/how-to-use-tco-certified/ 'Certified product models must meet all criteria in TCO Certified and are tested and verified for compliance by independent, accredited third parties. This applies to environmental and product performance criteria as well as socially responsible manufacturing. Manufacturers wanting to certify their products must meet all criteria relevant to the product and its manufacture. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, includin

      • Is application (to get certified/verified) open to all potential applicants within the scope of the scheme?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)

        Source:

        http://tcodevelopment.com/new-generation-tco-certified/ Anyone eligible under the scope of the scheme can get certified.

      • Does the scheme owner require CABs to have an assessment fee schedule?
        Answer: Yes publicly avilable
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly avilable (2 points)

        Source:

        http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ TCO Certified is a type 1 Ecolabel in accordance with ISO 14024 (see ISO 14024 5.13)

      • Does the scheme owner require CABs to have a documented complaints mechanism in place for compliance decisions?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)

        Source:

        http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ All CABs need to be ISO 17025 accredited, which presupposes a complaints mechanism.

      • Does the scheme owner make, or require CABs to make, summary certification/verification reports (with personal and commercially sensitive information removed) available?
        Answer: Yes publicly
        Score: 2/2
        Possible answers
        • No (no reports) (0 points)
        • No (confidential) (1 point)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
      • Does the certificate or license define the scope of assurance?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner maintain or require CABs to maintain a publicly accessible list of certified or verified enterprises, or a list of verified products/product groups, or a list of members (in case of membership-based initiatives)?
        Answer: Yes incl. scope of certificate or license
        Score: 2/2
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Yes incl. scope of certificate or license (2 points)

        Source:

        http://tco.brightly.se/pls/nvp/!tco_search

      • Does the scheme owner maintain a list of all accredited/approved CABs?
        Answer: Yes (publicly)
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes (publicly) (2 points)
      • Does the scheme owner review their assurance system on a periodic basis?
        Answer: Annual
        Score: 1/1
        Possible answers
        • Annual (1 point)
        • Every 3 years (1 point)
        • Every 5 years (1 point)
        • Ad hoc (1 point)

        Source:

        http://tcodevelopment.com/manufacturer-resources/test-and-verification-partners/ All organizations carrying out TCO Certified verification are independent third parties accredited to ISO/IEC 17025 and authorized by TCO Development.

      • Does the scheme owner require that clients and other affected stakeholders are notified of changes to the assurance requirements?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner allow partial certification by an enterprise, with requirements to increase the percentage of certified produce over time?
        Answer:
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner have a documented assessment methodology for CABs that are assessing chain of custody?
        Answer: Not Applicable
        Possible answers
        • yes publicly available (2 points)
        • yes available on request (1 point)
        • No (0 points)
        • Not applicable (0 points)
    • Conformity Assessment
      17/21
      • Conformity Assessment Process
        3/3
        • What is the most independent type of conformity assessment required by the scheme?
          Answer: 3rd party
          Score: 1/1
          Possible answers
          • 1st party (0 points)
          • 2nd party (0 points)
          • 3rd party (1 point)
          • (0 points)
          • (0 points)

          Source:

          http://tcodevelopment.com/tco-certified/ 'Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites.'

        • Does the scheme owner define guidelines for decision-making to ensure that CABs use consistent procedures for determining compliance of clients with the standard?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf see the respective criteria documents - see as example the criteria document on displays

        • Does the scheme owner require CABs to have a procedure in place for how clients are required to address non-conformities, including when a certificate or license is suspended or revoked?
          Answer: yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • yes (1 point)

          Source:

          http://tcodevelopment.com/files/2015/07/TCO-Certified-application-process-12-03-02.pdf see for example the cited document that describes the application procedure of the certification of a display hapter 4

      • Sustainability Audits
        9/12
        • Does the scheme owner require CABs to be compliant with ISO/IEC 17065, ISO/IEC 17021, ISO/IEC 17020 or equivalent?
          Answer: Yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not Applicable (0 points)
        • At least how often do clients undergo a full audit process?
          Answer: 1 year or less
          Score: 2/2
          Possible answers
          • 1 year or less (2 points)
          • 1-2 years (2 points)
          • 2-3 years (2 points)
          • 4-5 years (1 point)
          • 5 years or more (1 point)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf A.7.1: 'Each Brand owner is required to supply a third party factory audit for socially responsible manufactoring according to the critiera in TCO Certified from one of their final assembely factories manufacturing TCO Certified products once every year.'

        • Is the frequency of an audit based in part on a risk assessment of the client?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf B.7.1.3.4: 'Social audits initiated by TCO Development will be realized on a judgement sample basis, in each case decided by and financed by TCO Development.'

        • What type of activities are CABs required to undertake during a full audit?
          Answer: Field visit (incl. office visit & doc. review)
          Score: 2/2
          Possible answers
          • Document review (off-site) only (1 point)
          • Document review on-site (1 point)
          • Field visit (incl. office visit & doc. review) (2 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf 'The audit report shall at least cover the criteria in A.7.1 of TCO Certified and be of equal quality as an EICC audit. It shall not be more than 12 months old.'

        • Does the scheme owner allow or require CABs to do unscheduled audits?
          Answer: Allowed
          Score: 1/2
          Possible answers
          • Allowed (1 point)
          • Required (2 points)
          • Not allowed (0 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/tco-certified/ 'Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites.'

        • Are auditors required to solicit external stakeholder input during the audit process?
          Answer: No
          Score: 0/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • Does the scheme owner require CABs to follow a consistent report format?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf 'The audit report shall at least cover the criteria in A.7.1 of TCO Certified and be of equal quality as an EICC audit. It shall not be more than 12 months old.'

        • Are the people making the compliance decision different from those engaged in the audit process?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf 'Audit report reviews: Central to the compliance options is the review of the factory audit report. The review of the Factory Audit report is conducted by a third party Social Reviewer approved by TCO Development. Audit reports sent for review shall not be older than 12 months. It shall be authentic, conducted by an auditor with the correct competence and cover the relevant manufacturing site.' (p.116)

        • Does the scheme allow for group certification or verification?
          Answer: No
          Score: 0/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
      • Group Certification
        0/0
        • Is the group required to have an internal management system?
          Answer: Not Applicable
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • Is there a requirement that at least all group sites are visited during the period of validity of the certificate?
          Answer: Not Applicable
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not applicable (0 points)
        • Is there a sample size formula to determine the number of group members that is externally verified?
          Answer: Not Applicable
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Yes based on risk assessment (2 points)
          • Not applicable (0 points)
        • Do the requirements on group certification/verification define the conditions under which a group member shall be suspended or removed from a group?
          Answer: Not Applicable
          Possible answers
          • Member suspended from certification (1 point)
          • Member removed from a group (0 points)
          • Group suspension (0 points)
          • No repercussion (0 points)
          • Not applicable (0 points)
      • Chain of Custody
        0/0
        • Does the scheme owner require CoC CABs to be compliant with ISO/IEC 17020, ISO/IEC 17021, or ISO/IEC 17065 or equivalent?
          Answer: Not Applicable
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • What is the most independent type of CoC conformity assessment required by the scheme?
          Answer: Not Applicable
          Possible answers
          • 1st party (1 point)
          • 2nd party (1 point)
          • 3rd party (2 points)
          • Not applicable (0 points)
        • What type of activities are CoC CABs required to undertake during a full CoC assessment?
          Answer: Not Applicable
          Possible answers
          • Document review (off-site) only (1 point)
          • Document review on-site (1 point)
          • Field visit (incl. office visit & doc. review) (2 points)
          • Not applicable (0 points)
        • Does the scheme owner require all enterprises that are physically handling the certified product to undergo a CoC audit if the product can be destined for retail sale as a certified, labelled product?
          Answer: Not Applicable
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
      • Laboratory Testing
        5/6
        • In the documented assessment methodology, are test methods either referred to or included?
          Answer: Yes publicly
          Score: 2/2
          Possible answers
          • No (0 points)
          • Yes (on request) (1 point)
          • Yes publicly (2 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf see the respective criteria documents - see as example the criteria document on displays

        • Does the scheme owner require laboratories to be accredited according to recognized laboratory accreditation standards?
          Answer: Yes to ISO 17025
          Score: 2/2
          Possible answers
          • No (0 points)
          • Yes to ISO 17025 (2 points)
          • Yes to other recognized standards (1 point)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/tco-certified/ 'Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites.'

        • Are there rules on random sampling and testing for the compliance monitoring?
          Answer: No Information available
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
        • Is there a procedure to deal with non-compliant products manufactured by a client / licensee?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)

          Source:

          http://tcodevelopment.com/news/certificate-cancellation-sis-displays/ Documented evidence provided on request: The license agreement with the brand onwer regulates the case if a certified product does not fulfill the critera document. The brand owner will get a chance to correct the problem but if that is not possible the certificate will be withdrawn.

    • Auditor Competencies
      6/7
      • Does the scheme owner define specific qualifications and competencies for CAB auditors?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf B.7.1.3.2, p. 115: Third party auditors used by the Brand owner to carry-out the factory inspection and issue the report shall have documented experience of carrying out social auditing. The auditor should have undergone the SA8000 Advanced Auditor Training or an equivalent training course

      • Does the scheme owner require that CAB auditors successfully complete training on the standard and its interpretation?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        The requirement in TCO Certified is referring directly to an EICC or equivalent third party audit report. The only standard that is of relevance to the auditor visting the factory is the EICC, or equivalent. This is what the auditors must be trained for and that is what is included in their annual training program.

      • Does the scheme owner require that CAB auditors successfully complete auditor training based on ISO 19011, or equivalent?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        'In TCO Certified it is required that the Auditor is qualified according to SA8000 Advanced auditor training or equivalent. An SA8000 Advanced auditor is required to maintain the qualification by demonstrating completion of at least 36 hours (12 hours annually), of Continued Education within every three year period after completing the SA8000 Advanced Course. The Continuing Education (CE) framwork shall include topics broadly related to management systems auditing, corporate social responsibility and elements of SA8000.This is reviewed by SAAS.'

      • Does the scheme owner require that new auditors have a probationary period where their competence in an audit is assessed or supervised?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        'In TCO Certified all factory audits regadless if the auditor is new or experienced must be peer reviewed by an independent expert. This ensures that the report is genuine, that the results are plausable and of high enough quality. See B.7.1.3.1 § 4 in the criteria document.'

      • Does the scheme owner require that CAB auditors are evaluated at least every 3 years?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        'In TCO Certified we require the auditor to be qualified according to SA8000 advanced auditor training or equivalent. This is proof that we require the auditor to be evaluated at least every 3 years as it is mandatory for SA8000 advanced auditor training. we will investigate why SAI answered ''no'' on this by we want our answer to be ''yes'''

      • Does the scheme owner have or require that CABs have a continuing professional development program in place?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        'In TCO Certified it is required that the Auditor is qualified according to SA8000 Advanced auditor training or equivalent. An SA8000 Advanced auditor is required to maintain the qualification by demonstrating completion of at least 36 hours (12 hours annually), of Continued Education within every three year period after completing the SA8000 Advanced Course. The Continuing Education (CE) framwork shall include topics broadly related to management systems auditing, corporate social responsibility and elements of SA8000.This is reviewed by SAAS.'

      • Does the scheme owner require that there are repercussions such as probation or suspension for the misconduct or poor performance of CAB personnel?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        Failure or refusing to participate int he TCO Development qulaity program result in non acceptance of the verificaiton partner form TCO Development. The verificaiton partner must conduct corretive acitons to be accepted again. Certificates are only based on test and verificaiotn reports from accpeted verification partners.

    • Accreditation / Oversight
      12/16
      • Does the scheme require a documented accreditation or oversight mechanism?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)

        Source:

        http://tcodevelopment.com/tco-certified/ In TCO Certified all verifications are made by independent third party CAB's. All CAB's are accredited according to ISO17025 or ISO 17021 for audit services.

      • Does the scheme owner require ISO 17011 compliance for ABs?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://tcodevelopment.com/tco-certified/ Verificaiton partners that are accepted by TCO Development are accredited by an accreditaiton body which is a member if ILAC. To be a member of ILAC the accreditaiton body must fulfill ISO17011

      • Is the accreditation or oversight body independent from the scheme owner?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://tcodevelopment.com/tco-certified/ Verificaiton partners that are accepted by TCO Development are accredited by an accreditaiton body which is a member if ILAC. To be a member of ILAC the accreditaiton body must fulfill ISO17011

      • How often do assurance providers undergo a full accreditation or oversight assessment?
        Answer: 1 year
        Score: 2/2
        Possible answers
        • <1 year (2 points)
        • 1 year (2 points)
        • 2-3 years (2 points)
        • 4-5 years (1 point)
        • >5 years (1 point)
        • Not applicable (0 points)

        Source:

        'ILAC member AB has different requency but it is common to have full accreditaiton every 1-2 year. On top of the normal accreditation TCO Development also conduct it's own CAB assessment every second year where the CAB is visited and the they must conduct testing whittnessed by TCO Development on a sample. The same sampole is tested by all CAB's to verify consistency between the CAB's. The resuls from this ''round robin'' testing is then analyzed and discussed on a bi-annual CAB meeting where all CAB's must attend. '

      • Is the frequency of an accreditation or oversight assessment based in part on a risk assessment of the client?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner ensure that all CABs are free to apply to operate under the scheme, irrespective of their country of residence, size and of the existing number of providers already operating under the scheme?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://tcodevelopment.com/tco-certified/ 'Any verificaiotn partner may apply to operate under the scheme. As each Verificaiton partner add cost and work for TCO Development to uphold the repeatability and quality TCO Development will only accept Verificaiton partners where there is a need. A verificaiton partner must be able to show that they have clients on their market to be accpted by TCO Development. Please see attached template response to applicants.'

      • Does the scheme owner accept CABs that are accredited/accepted by ABs to similar or generic scopes (proxy accreditation)?
        Answer: Yes
        Score: 1/2
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Yes assess scheme-specific competence (2 points)
        • Not applicable (0 points)

        Source:

        AB may be used as long as they are an ILAC member.

      • Does the scheme owner require ABs or oversight bodies to have a documented complaints mechanism in place for compliance decisions?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://ilac.org/?ddownload=119300 ILAC have a complaints mechanism for all members. TCO Development only accept accreditation by an ILAC member.

      • Does the scheme owner require ABs or oversight bodies to have a procedure in place for how CABs are required to address non-conformities using a corrective action process?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require ABs or oversight bodies to make summary accreditation/oversight reports (with personal and commercially sensitive information removed) available?
        Answer: No
        Score: 0/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • Not applicable (0 points)
      • Does the scheme owner ensure that the accreditation or oversight assessment includes an on-site assessment of the CAB?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        http://ilac.org/?ddownload=119300 'It is required by an ILAC member to conduct onsite assessments of ht CAB. On top of that TCO Development make a bi-annual onsite assessement what is mentioned in the laboratory agreement. 1.7 Round Robin Tests TCO Laboratory Tests of test samples, that shall be performed by the Laboratory in order to verify the test results. The Round Robin Tests are arranged by TCO Development.'

      • Does the scheme owner ensure that the accreditation or oversight process includes a review of the performance of CABs and auditors in the field?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)

        Source:

        http://ilac.org/?ddownload=119300 'It is required by an ILAC member to conduct onsite assessments of ht CAB. On top of that TCO Development make a bi-annual onsite assessement what is mentioned in the laboratory agreement. 1.7 Round Robin Tests TCO Laboratory Tests of test samples, that shall be performed by the Laboratory in order to verify the test results. The Round Robin Tests are arranged by TCO Development.'

  • Claims & Traceability
    8/9
    • Traceability
      2/2
      • Does the scheme owner have a documented Chain of Custody standard or other traceability requirements?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)
        • Not applicable (0 points)
      • Are there any CoC requirements for non-certified material, in case mixing of certified with uncertified inputs is allowed?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require CABs to verify that all enterprises within the chain maintain accurate and accessible records that allow any certified product or batch of products to be traceable from the point of sale to the buyer?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Are companies required to keep CoC records for at least the term of certificate validity?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme have a traceability system that enables checking of product flow between links of the supply chain?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
    • Claims & Labelling
      6/7
      • Does the scheme owner make documented requirements governing the use of symbols, logos and claims available?
        Answer: Yes publicly
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)

        Source:

        http://tcodevelopment.com/files/2014/10/TCO-Certified-Brand-Toolkit-2014.pdf Use of the TCO Certified logo and messaging is governed by Appendix 2 of your brand’s agreement with TCO Development. (View appendix – pp22-25 of this Toolkit)

      • Do claims and labelling requirements ensure that claims or logos clearly indicate to what they apply?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Do claims requirements specify the types of claims that can be made for different types of CoC models, where the scheme owner allows for more than one model?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Are claims and label users required to use unique license numbers or other tracking mechanisms?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://tco.brightly.se/pls/nvp/!tco_search

      • Does the scheme owner require surveillance of the accurate use of claims and labels in the market, including a complaints mechanism to report misuse?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)

        Source:

        http://tcodevelopment.com/tco-certified/comment-tco-certified/ see market surveillance policy 161010 (provided on request)

      • Does the scheme require different claims depending on the percentage of certified / verified content in a product?
        Answer: Not Applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • What is the minimum percentage of a certified / verified input in a single ingredient product for a claim to be allowed for that product?
        Answer: Not Applicable
        Possible answers
        • 0-49% (1 point)
        • 50-74% (1 point)
        • 75-94% (2 points)
        • 95-100% (2 points)
        • Not specified (0 points)
        • Not applicable (0 points)
      • What is the minimum percentage of certified / verified material in a composite product for a claim to be allowed for that product?
        Answer: Not Applicable
        Possible answers
        • 0-20% (1 point)
        • 21-50% (1 point)
        • 51-74% (2 points)
        • 75-100% (2 points)
        • Not specified (0 points)
        • Not applicable (0 points)
      • Is the label accompanied by an explanatory text claim or a link to further information?
        Answer: No
        Score: 0/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme have a procedure that defines specific consequences of misuse of claims?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)

        Source:

        see TCO 'General Terms for TCO Agreement' (provided on request), clause 12


En­vir­on­ment 68%

  • Extension of Product Lifetime
  • Restriction of hazardous chemicals
  • Power Consumption and Management (Use phase)
  • Recycling friendly design
  • Chemicals
    8/10
    • Chemical Use
      8/10
      • Does the standard include criteria on chemicals listed on the REACH Candidate List as substances of very high concern?
        Answer: Advanced: Prohibit use except for defined derogations.
        Degree of Obligation: Immediately
        Score: 2/2
        Possible answers
        • Basic: Restrict use (1 point)
        • Advanced: Prohibit use except for defined derogations. (2 points)

        Excerpt from standard:

        7.2 Halogens Background Halogenated flame retardants and plasticizers are often persistent and can bio-accumulate in living organisms. They are problematic from both a human health and environmental perspective throughout the product life cycle and should be phased out. Workers may be exposed during manufacturing. The substances may migrate from the products to humans during the use phase, with unknown health effects. At end of life, the substances risk leaking out into the natural environment. PVC is by far the most common halogen-containing plastic. Definitions Printed wiring board laminate is a printed board that provides point-to-point connections. Halogens are a group of five chemically related non-metallic elements in the Periodic Table; fluorine, chlorine, bromine, iodine and astatine. Polybrominated biphenyls (PBB) and Polybrominated diphenyl ethers (PBDE) are restricted in the RoHS directive (2002/95/EC) due to the hazardous properties of these substances. Hexabromocyclododecane (HBCDD) has been identified as a Substance of Very High Concern in accordance with EU REACH criteria due to PBT (persistent, bio accumulative, toxic) properties 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.4 Plasticizers The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer.

        Referenzdokumente:

        7.2 Halogens 7.2.1 Mandate 7.4 Plasticizers 7.4.1 Mandate

      • Does the standard include criteria on the use of flame retardants?
        Answer: -
        Degree of Obligation: Immediately
        Score: 0/1
        Possible answers
        • Basic: -
        • Advanced: Prohibit use (1 point)

        Excerpt from standard:

        1. Is the halogens criteria (7.2) met for all plastic parts regardless of weight? 2. Is the halogens criteria (7.2) met for the whole product without any excepted parts? if yes, then the following proof must be confirmed by an approved verifier: A copy of manufacturer’s halogen-free implementation specification or similar Clarifications Included are all types of plastic in for example panels, internal and external cables, connectors, printed wiring board and substrate laminates, insulating mylar sheets and labels. The allowed maximum concentration limit is set to 900 ppm by weight for chlorine and bromine individually (maximum 1500 ppm for chlorine + bromine) derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material. For electronic components other than printed wiring board and substrate laminates, each plastic within the component must contain < 1000 ppm (0.1%) of bromine and < 1000 ppm (0.1%) of chlorine by weight in homogeneous materials (maximum 1500 ppm for chlorine + bromine) derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material. The limit value of 900 ppm as the maximum content of chlorine or bromine contained in the resin (or 1500 ppm for chlorine + bromine) has been chosen to harmonize with the IEC 61249-2-21 and IPC 4101B standards. The limit value for electronic components (< 1000 ppm (0.1%) of bromine and < 1000 ppm (0.1%) of chlorine by weight in homogeneous materials derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material) has been chosen to harmonize with the iNEMI Definition of “Low Halogen” Electronics. A “manufacturers halogen-free implementation specification or similar” is for example an implementation plan on how and when the brand owner is shifting towards halogen-free alternatives and for which products. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.3.2 Clarification TCO Certified Accepted Substance List Non-halogenated flame retardants can be used in certified products once they receive an accepted benchmark and appear on the public TCO Certified Accepted Substance List.

        Referenzdokumente:

        1.3.6 Halogens 7.2 Halogens 7.3 Non-halogenated substances

      • Does the standard include criteria on H statements H400, H410, H411?
        Answer: Advanced: Prohibit use for all applications
        Degree of Obligation: Immediately
        Score: 2/2
        Possible answers
        • Basic: Prohibit use for some applications (1 point)
        • Advanced: Prohibit use for all applications (2 points)

        Excerpt from standard:

        7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3 Non-halogenated substances Background The purpose of this criterion is to increase the knowledge of what non-halogenated substances are used in certified products, how hazardous they are to human health and the environment, and to drive a shift towards less hazardous alternatives. Non-halogenated substances may be problematic in the manufacturing and material recovery phases where workers and the environment can be exposed. This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. Definitions Licensed profilers: Toxicology firms licensed by CPA to provide GreenScreen assessment services for a fee to clients. TCO Certified Accepted Substance List: Public list of independently assessed safer available alternatives considering toxicity and functionality. Go to tcocertified.com. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation

        Referenzdokumente:

        7.2 Halogens 7.2.1 Mandate 7.3 Non-halogenated substances 7.3.1 Mandate

      • Does the standard include criteria on H statements?
        Answer: Basic: Prohibit use for some applications
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Prohibit use for some applications (1 point)
        • Advanced: Prohibit use for H statements as well as additional H statements for all applications (2 points)

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3 Non-halogenated substances Background The purpose of this criterion is to increase the knowledge of what non-halogenated substances are used in certified products, how hazardous they are to human health and the environment, and to drive a shift towards less hazardous alternatives. Non-halogenated substances may be problematic in the manufacturing and material recovery phases where workers and the environment can be exposed. This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. Definitions Licensed profilers: Toxicology firms licensed by CPA to provide GreenScreen assessment services for a fee to clients. TCO Certified Accepted Substance List: Public list of independently assessed safer available alternatives considering toxicity and functionality. Go to tcocertified.com. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation

        Referenzdokumente:

        7.1 Heavy metals 7.1.1 Mandate 7.2 Halogens 7.2.1 Mandate 7.3 Non-halogenated substances 7.3.1 Mandate

      • Does the standard include a list of substances which are of low concern for the intended use?
        Answer: Yes
        Degree of Obligation: Transition Period
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.

        Referenzdokumente:

        7.3.2 Clarification TCO Certified Accepted Substance List

      • Does the standard include criteria on the use of mercury, cadmium, lead, chromiumVI?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.

        Referenzdokumente:

        7.1 Heavy metals

      • Does the scheme include criteria on other substances which have impact on human health and the environment?
        Answer: -
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: Restrict use (1 point)
        • Advanced: Prohibit use

        Excerpt from standard:

        7.1 Heavy metals Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.

        Referenzdokumente:

        7.1 Heavy metals

  • Inputs
    1/3
    • Does the standard include criteria on environmental responsible mining practices?
      Answer: No
      Degree of Obligation: Not covered
      Score: 0/1
      Possible answers
      • No (0 points)
      • Yes (1 point)
    • Does the scheme include criteria on the use of postconsumer recycled content in the product or packaging?
      Answer: Basic: Information on postconsumer recycled content in product or packaging
      Degree of Obligation: Immediately
      Score: 1/2
      Possible answers
      • Basic: Information on postconsumer recycled content in product or packaging (1 point)
      • Advanced: Postconsumer recycled content in product ≥ 10% (2 points)

      Excerpt from standard:

      1.3.1 Mandate ● By the end of April each year, information on the previous calendar year’s global production volume of the product must be reported in TCO Certified Portal (this applies until the year after a certificate has expired). ● Complete all fields for the sustainability performance indicators in chapter 11.3. 1.3.2 Clarification The published sustainability performance indicators The published sustainability performance indicators are parameters that are considered extra important in order for purchasers to determine the sustainability benefits of certified products. In this generation of TCO Certified, the published sustainability performance indicators are: [...] 3. Use of recycled plastics lowers the environmental impact, including up to 80 percent lower energy consumption in manufacturing compared to virgin plastics. Less raw materials are required to produce recycled plastics, which can lead to a reduced carbon footprint. Every metric ton of recycled plastic produced can result in up to 1-3 metric tons of carbon dioxide savings, compared to virgin plastics. ● Percentage of post-consumer recycled plastic by weight of total weight of all product parts made out of plastic. (Except panels, electronic components, cables, connectors, PWBs, insulating mylar sheets and labels)

      Referenzdokumente:

      1.3 Sustainability performance

  • Energy and Climate
    3/6
    • Climate Change Mitigation
      3/6
      • Does the standard include criteria on energy consumption in the production phase?
        Answer: Advanced: Measurement of energy consumption of the main nine suppliers
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: -
        • Advanced: Measurement of energy consumption of the main nine suppliers (1 point)

        Excerpt from standard:

        3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.) Submit the following to an approved verifier: Completed and signed factory form(s) (chapter 11.2)

        Referenzdokumente:

        3.2 Energy efficiency indicators

      • Does the standard include criteria on the usage of renewable energy in the production phase of the hardware?
        Answer: Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: -
        • Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits (1 point)

        Excerpt from standard:

        3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)

        Referenzdokumente:

        3.2 Energy efficiency indicators

      • Does the standard include criteria on power consumption and power management (during the use phase)?
        Answer: Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016 (1 point)
        • Advanced: Energy efficiency criteria stricter than current version of energy star OR criteria are stricter than EU Regulation including requirements effecting on 1 January 2016. (2 points)

        Excerpt from standard:

        5.1.1 Mandate The energy efficiency requirements in version 6.1 of ENERGY STAR® program for computers must be fulfilled.

        Referenzdokumente:

        5.1 Energy efficiency

      • Does the standard include criteria on providing information concerning possible power savings to the user?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the scheme include requirements for the reduction of GHG emissions?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
  • Waste and Air Pollution
    4/7
    • Waste management
      4/7
      • Does the standard include criteria on waste management in the production phase?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the standard include criteria on clear coding of used materials?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        8.1.1 Mandate ● Parts made mainly of plastics weighing more than 25 grams (5 grams for smartphones) must be material coded in accordance with ISO 11469 and ISO 1043-1, -2, -3, -4. ● Exempted are printed wiring board laminates as well as plastic parts containing other materials in any significant amounts

        Referenzdokumente:

        8.1 Material coding of plastics

      • Does the standard include criteria on the recyclability of plastics used?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/2
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the standard include criteria on disassembly of the product for recycling?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        8.2.1 Mandate ● Non-reusable packaging components weighing more than 25 grams must be possible to separate into single material types without the use of tools. ● Exempted is reusable packaging.

        Referenzdokumente:

        8.2 Product packaging

      • Does the standard include criteria on a take back system for the product?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        8.3.1 Mandate The brand owner (or its representative, associated company or affiliate) must offer their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application. At least one option must be fulfilled: 1. Product is sold only on WEEE legislation markets or similar 2. World-wide product take back 3. One additional market lacking WEEE legislation where product take back is offered

        Referenzdokumente:

        8.3 Take back system

      • Does the scheme include criteria on consumer information on the sustainable use and disposal of the product?
        Answer: Basic: Information provided to consumers on the disposal of the product
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: Information provided to consumers on the disposal of the product (1 point)
        • Advanced: -

        Excerpt from standard:

        1 Product and sustainability information TCO Certified — sustainability certification in accordance with ISO 14024 TCO Certified is a third-party certification that meets the requirements of ISO 14024 Ecolabel Type 1. The certification has been assessed and approved by the Global Ecolabelling Network, as part of the GENICES peer review process. The ISO 14024 standard establishes the principles and procedures for third-party ecolabels, ensuring that consumers and professional purchasers are given accurate and comparable information. Criteria must cover the product life cycle and be based on scientific principles. Compliance with criteria must be verified by an independent party. 1.1 Information to end users Background End users must clearly be able to identify which products are certified and what sustainability features the product fulfills. Applicability All product categories 1.1.1 Mandate 1. The information document for end users must be written in English or in the local language of the country where the product is to be sold. It must accompany the product in at least one of the following ways: ○ As a separate printed or digital document. ○ Included in a printed or digital user manual. ○ As a separate digital document that is hosted on the brand owner's website. A direct link to the document must be included in the printed or digital user manual mentioned above. 2. The product and its packaging must be labeled with the TCO Certified logo. See clarifications for details

        Referenzdokumente:

        1 Product and sustainability

  • Environmental Management
    2/2
    • Does the standard include criteria on environmental policy or management instruments (like EMAS or ISO 14001)?
      Answer: Advanced: Certification (third party) of final manufacturing plant
      Degree of Obligation: Immediately
      Score: 2/2
      Possible answers
      • Basic: Verification (self-declaration) of final manufacturing plant (1 point)
      • Advanced: Certification (third party) of final manufacturing plant (2 points)

      Excerpt from standard:

      3.1.1 Mandate Each final assembly factory manufacturing the certified product must be certified in accordance with ISO 14001, or EMAS registered

      Referenzdokumente:

      3.1 Environmental management system

  • Quality
    2/2
    • Quality and Suitability
      1/1
      • Does the standard include criteria on the fitness for use of the product for the intended purpose?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        Visual ergonomics [...] TCO Development used three main methodologies to determine suitable levels and test methods for the visual ergonomics criteria: 1. Acceptable visual levels, as determined by scientific research. 2. Statistics from tests carried out in accordance with TCO Development, ISO, MPR regulations and from specialized VDU tests. 3. Manufacturers’ knowledge and experience, which is invaluable. Manufacturers, consumer groups and other organisations with interests in the visual ergonomics field have contributed a great deal of valuable information and ideas throughout the development process. 5.2.1 Mandate The display panel should have a pixel density of at least 100 PPI. 5.3.1 Mandate The product default preset correlated color temperature may have any name but must have a color difference Δu'v' ≤ 0.02 when compared to CIE u' and v' chromaticity coordinates for D65 5.4.1 Mandate The minimum color triangle must have the following coordinates: Red Green Blue Coordinate u' v' u' v' u' v' Requirement ≥0.375 ≥ 0.503 ≤0.160 ≥0.548 ≥0.135 ≤0.305 5.5.1 Mandate The maximum color deviation between measured active areas on the screen that are intended to maintain the same color must be Δu'v' ≤ 0.012. 5.6.1 Mandate In landscape mode, the Δu'v' between areas on the left side and the right side of the screen when it is positioned at +15° and at −15° horizontally to the screen normal (rotated around the vertical axis through the center of the screen) must be ≤ 0.025. 5.7.1 Mandate The Δu'v' ≤ the maximum allowed difference for each step according to table color grayscale linearity 1. 5.8.1 Mandate The maximum luminance must be ≥150 cd/m2 5.9.1 Mandate Luminance variation across the active screen, Lmax: Lmin must be ≤ 1.60. 5.10.1 Mandate In landscape mode, when the screen is rotated around the vertical axis through the center of the screen the mean value of the Lmax to Lmin ratios at ±15° must be ≤ 3.00. 5.11.1 Mandate The luminance contrast must be ≥ 0.70 measured orthogonally to the screen. 5.12.1 Mandate In landscape mode, the luminance contrast-angular dependence must be ≥ 0.80 at ±15° horizontally from the viewing direction (rotated around the vertical axis through the center of the screen). 5.13.1 Mandate The gloss of the keyboard (keys) must have a gloss value G(60°) ≤30 gloss units.

        Referenzdokumente:

        5 Product performance

    • Quality and Environmental Management Standards
      1/1
      • Does the standard include criteria on noise emissions during the use phase?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        4.2.1 Mandate 1. The A-weighted sound power level (LWAd) must not exceed: Operating mode: 3.9B Idling mode: 3.5B If the product does not emit prominent discrete tones according to procedures specified in ECMA 74 Annex D, a higher A-weighted sound power level (LWAd) is accepted but must not exceed: Operating mode: 4.2B Idling mode: 3.8B 2. The A-weighted sound power level for a product must be reported in the product data sheet and/or in any other product descriptions.

        Referenzdokumente:

        4.2 Acoustic noise

  • Lifetime
    6/8
    • Does the standard include criteria on the quality / durability of specific components?
      Answer: Yes
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • No (0 points)
      • Yes (1 point)

      Excerpt from standard:

      6.4.1 Mandate The product must be tested according to the MIL-STD-810G w/CHANGE 1 or IEC 60068-2 test procedure with the modified storage / operational temperature interval and duration as well as the drop test height according to the table below. The results will be reported on the certificate.

      Referenzdokumente:

      6.4 Product durability

    • Does the standard include criteria on a modular design of the product?
      Answer: No
      Degree of Obligation: Recommended
      Score: 0/1
      Possible answers
      • No (0 points)
      • Yes (1 point)

      Excerpt from standard:

      1.3.10 Battery replaceability Is the main battery of the product replaceable without tools?

      Referenzdokumente:

      Sustainability performance indicators

    • Does the standard include criteria on the availability of spare parts for the product?
      Answer: Basic: Availability for 3 years after end of production
      Degree of Obligation: Immediately
      Score: 1/2
      Possible answers
      • Basic: Availability for 3 years after end of production (1 point)
      • Advanced: Availability for 5 years after end of production OR explicit availability of spare parts for public / independent repairers (2 points)

      Excerpt from standard:

      6.2.1 Mandate ● The brand owner must provide a service manual describing how to replace at least all critical replaceable components. The service manual must be available online for anyone to read, free of charge. ● The brand owner must guarantee that, during the validity of the certificate, all critical replaceable components for the product type, that are listed in the clarifications of this criterion; ○ are available for anyone to purchase or ○ may be replaced by a service network for repair and maintenance of the certified product on all markets where it is sold.

      Referenzdokumente:

      6.2 Replaceable components

    • Does the standard include criteria on properties / quality of the battery?
      Answer: Yes
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • No (0 points)
      • Yes (1 point)

      Excerpt from standard:

      6.5.1 Mandate ● The main battery must be able to withstand a minimum of 300 charging cycles with at least 60% of the initial capacity. 6.6.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.

      Referenzdokumente:

      6.5 Battery longevity 6.6 Battery replaceability

    • Does the standard include criteria on expansion facilities of the product?
      Answer: Yes
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • No (0 points)
      • Yes (1 point)

      Excerpt from standard:

      6.3.1 Mandate The device must carry at least one USB Type-C connector that is backward compatible with USB 2.0.

      Referenzdokumente:

      6.3 Standardized connectors

    • Does the standard include criteria on providing information concerning reparability, upgradeability and usage of the battery to the user?
      Answer: -
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • Basic: -
      • Advanced: Two out of three aspects are covered (reparability, expansion options, proper usage of batteries) (1 point)

      Excerpt from standard:

      6.6.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.

      Referenzdokumente:

      6.6 Battery replaceability

    • Does the standard include criteria on an additional lifetime guarantee for the product beyond the legal obligations?
      Answer: Basic: Period of guarantee ≥ 1 year and ≤ 2 years
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • Basic: Period of guarantee ≥ 1 year and ≤ 2 years (1 point)

      Excerpt from standard:

      6.1.1 Mandate The brand owner must provide a product warranty for at least one year, covering all markets where the product is sold.

      Referenzdokumente:

      6.1 Product warranty


So­cio-E­co­nom­ic 45%

  • Freedom of Association
  • Collective Bargaining
  • Non-Discrimination
  • Legal Minimum Wage
  • Prohibition of Forced Labour
  • Minimum Age / ILO 138
  • Prohibition of the Worst Forms of Child Labour / ILO 182
  • Equal Remuneration / ILO 100
  • Provision of Social Benefits
  • Criteria on Working Hours
  • Rights Apply to Sub-Contractors
  • Criteria on Occupational Health and Safety / ILO 155
  • Social & Cultural Rights and Community Engagement
    0/5
    • Local Economic Development
      0/2
      • Does the standard include criteria on investment in community development beyond the business' operations?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the standard include criteria on not adversely affecting local communities and neigboring small producers access to livelihoods (especially land and water)?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
    • Community Rights
      0/3
      • Does the standard include criteria on dispute resolution mechanisms for affected communities?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/2
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the standard include criteria to seek Free, Prior and Informed Consent (FPIC) of local communities?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
  • Conflict Minerals
    1/1
    • Does the standard include criteria on conflict minerals (based on the OECD Due Diligence Guidance)?
      Answer: Yes
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers
      • No (0 points)
      • Yes (1 point)

      Excerpt from standard:

      2.4 Responsibly sourced minerals Background To certify products according to TCO Certified, brand owners must develop a global approach in their understanding, traceability and policies for a responsible mineral supply chain. They must also support in-region initiatives working in conflict-affected and high-risk areas. Commonly mentioned risk minerals are considered as tantalum, tin, tungsten, gold (3TG conflict minerals) and cobalt, mica, lithium, copper, nickel and rare earth elements. Definitions Conflict-affected and high-risk areas: areas in a state of armed conflict, fragile post-conflict areas, as well as areas witnessing weak or non-existing governance and security, such as failed states. In these areas, there are often widespread and systematic violations of international law, including human rights abuses 2.4.1 Mandate The brand owner must: ● Have a strict supply chain policy for responsible minerals sourcing that can be considered to cover at least 3TG and cobalt. The policy must be both public and communicated to the supply chain. ● Have a process to identify smelters and refiners of at least 3TG and cobalt. ● Be a part of an established multi-stakeholder program that works at supporting responsible sourcing programs for at least 3TG and cobalt.

      Referenzdokumente:

      2.4 Responsibly sourced minerals

  • Labour Rights and Working Conditions
    13/25
    • ILO Core Conventions
      7/9
      • Does the standard require compliance with (at least) all ILO core labour standards for different suppliers along the supply chain?
        Answer: -
        Degree of Obligation: Immediately
        Score: 0/2
        Possible answers
        • Basic: Main tier 1 suppliers (1 point)
        • Advanced: All tier 1 suppliers (2 points)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on freedom of association and the right to organize as described in ILO 87?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the right to collective bargaining, as laid down by ILO 98?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard prohibit forced and compulsory labour as defined in ILO 29 and ILO 105?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the prohibition of child labour as defined under ILO 138?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard cover requirements on the prohibition of the worst forms of child labour as defined under ILO 182?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

        Referenzdokumente:

        2.1 Supply chain responsibility '

      • Does the standard address the payment of equal wages as defined in ILO 100?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the non-discrimination in the workplace, as defined in ILO 111?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

        Referenzdokumente:

        2.1 Supply chain responsibility

    • Labour Rights
      5/10
      • Gender
        0/1
        • Does the standard include any requirements to promote women's (economic) rights?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
      • Wages and Benefits
        2/3
        • Does the standard require paying wages sufficient to meet basic needs of the worker and his or her family (living wage)?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
        • Does the standard require paying legal minimum wages?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

          Referenzdokumente:

          2.1 Supply chain responsibility

        • Does the standard require the provision of social benefits?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)

          Excerpt from standard:

          TCO Certified requires local law to be followed for this point. In most all countries, the law states the requirement of the employer to contribute a portion of worker's wages to national or private insurance schemes. TCO Certified limits the audit type to control compliance at the factories to RBA-VAP or SA8000. Both audits check that insurance payments are calculated and reported correctly in accordance to local law. If non-compliant this must be corrected in accordance to TCO Certified otherwise this is entered as a non-compliance until corrected.

          Referenzdokumente:

          Mandate 2.1

      • Working Hours
        1/1
        • Does the standard include criteria on working hours, rest days or overtime?
          Answer: Advanced: Standard requirements comply with ILO 1 requirements
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • Basic: -
          • Advanced: Standard requirements comply with ILO 1 requirements (1 point)

          Excerpt from standard:

          1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days.

          Referenzdokumente:

          2.1 Supply chain responsibility

      • Scope of Labour Rights
        0/2
        • Do the standard's rights and benefits for workers also apply to sub-contracted labour?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)

          Excerpt from standard:

          Referenzdokumente:

        • Does the standard include criteria on the establishment of labour contracts compliant with national legal requirements?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
      • Other Labour Rights
        2/3
        • Does the standard include criteria on the formation of workers representations where freedom of association is restricted by law?
          Answer: Basic: Allow
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • Basic: Allow (1 point)
          • Advanced: Erlaubt

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.

          Referenzdokumente:

          2.1 Supply chain responsibility

        • Does the standard include criteria on worker grievance mechanisms?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
        • Does the standard include requirements to inform workers about their labour rights?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications [...] 2. Proof of the supply chain being informed of the code of conduct. The brand owner must annually submit for review by an approved verifier a description of how management and workers at all their final assembly factories of certified products are informed about the code of conduct. Proof of training classes or other means of worker training and how the factory measures the effectiveness of the worker training must be submitted for review. If there are no changes to the communication routine since the previous annual review, then the brand owner does not have to submit it again. In this instance the senior management representative must report this to an approved verifier

          Referenzdokumente:

          2.1 Supply chain responsibility

    • Health and Safety
      1/6
      • Occupational Health and Safety
        1/6
        • Does the standard prohibit harassment or abuse of workers?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
        • Does the standard include criteria on occupational health and safety, as defined in ILO 155?
          Answer: Basic: Partial compliance with ILO 155
          Degree of Obligation: Immediately
          Score: 1/2
          Possible answers
          • Basic: Partial compliance with ILO 155 (1 point)
          • Advanced: Compliance with ILO 155 (2 points)

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2

          Referenzdokumente:

          2.1 Supply chain responsibility

        • Does the standard require compensation payments/ covering of costs in case of work related accidents and injuries?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/2
          Possible answers
          • No (0 points)
          • Yes (1 point)
        • Does the standard require safe and appropriate housing for workers?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)

Which lifecycle phases are covered by the standard?

Raw materials extraction and production

Extraction of various raw materials such as noble metals (e.g. gold, silver)

Manufacturing

Production of many individual components as well as final assembly of the device

Transportation / distribution

The transport route from one production stage to the next as well as to the end consumer

Products use and consumption

Usage by the owner

End-of-life

Proper disposal of equipment and recycling of individual components