- Aim/Focus
- Standard organisation
- Good to know
Below is a list of documents and policies that were used in the collection of the scheme data:
TCO Certified, generation 8, for notebooks Forms and signatures – notebooks General documents Self-assessment questionnaire Factory identification template Visual ergonomics testing documents Information document for end users Application form Price list Annual production volume reporting template Process Chemical Data Collection (PCDC) Tool – TCO Certified scope PCDC Tool instructional videos and guidance Other resources TCO Certified Accepted Substance List Logos and images Communication guidance Fact sheet: TCO Certified Edition changelog TCO Certified edition changelog
Credibility 78%
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Availability of Scheme Structure
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Independence of Scheme Owner from Certificate Holder
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Availability of Standard
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Public Consultation of Standard
From March 2025, the required level of ambition for this minimum criterion will increase from 'basic' to 'advanced'.
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Standard Review
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Scheme Legal Status
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Sources of Finance
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Standard-Setting Process
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Assessment Methodology
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Sustainability Goals and Objectives of the Scheme
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Key Issues
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Stakeholder Feedback
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Consistent Interpretation
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Scheme Accessibility
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Assurance Provider Complaints and Appeals Mechanism
From March 2025, the required level of ambition for this minimum criterion will increase from 'basic' to 'advanced'.
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Assessment Reports Availability
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Scope and Duration of Certificate / License
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Certified or Verified Enterprise / Labelled Product List
From March 2025, the required level of ambition for this minimum criterion will increase from 'basic' to 'advanced'.
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Accredited/ Approved Assurance Providers
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Independent Conformity Assessment
From March 2025, the required level of ambition for this minimum criterion will increase from 'basic' to 'advanced'.
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Consistent Decision-Making on Conformity
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Procedure on Non-Conformities
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Claims and Labelling Policy
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Scheme Management
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Governance
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Does the scheme owner make its organisational structure publicly available, including composition of governance bodies?
Possible answers
- Yes (on request) (0 points)
- Yes publicly (1 point)
- No (0 points)
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Is the scheme owner a legal entity, or an organization that is a partnership of legal entities, or a government or inter-governmental agency?
Possible answers
- No (0 points)
- yes (1 point)
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Is there a mechanism for stakeholders to participate in scheme development and decision-making?
Possible answers
- Yes available publicly (2 points)
- Yes available on request (1 point)
- No (0 points)
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Do the voting procedures of the top decision-making body ensure that there is a balanced representation of stakeholder interests, where no single interest predominates?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner make quantitative information on the income sources or financing structure of the scheme available?
Possible answers
- Yes (on request) (1 point)
- Yes publicly (2 points)
- No (0 points)
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Does the scheme owner have an internal quality management system available?
Possible answers
- Yes (on request) (1 point)
- Yes publicly (1 point)
- No (0 points)
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Is the scheme owner economically independent from the certificate holder?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner have sustainability-oriented goals and objectives?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner have a strategy for meeting its sustainability-oriented goals and objectives?
Possible answers
- No (0 points)
- Yes (on request) (1 point)
- Yes publicly (2 points)
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Does the scheme owner make its organisational structure publicly available, including composition of governance bodies?
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Impact
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Does the scheme owner have a system in place for measuring its impacts and progress towards its sustainability goals?
Possible answers
- No (0 points)
- Yes (on request) (1 point)
- Yes publicly (2 points)
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Does the scheme owner use the results of monitoring and evaluation for learning and improvements to its programme?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner make sustainability results from M&E available?
Possible answers
- No (0 points)
- Yes (on request) (1 point)
- Yes publicly (2 points)
- Not applicable (0 points)
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Does the scheme owner have a system in place for measuring its impacts and progress towards its sustainability goals?
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Complaints Mechanism
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Does the scheme owner have a publicly available and easily accessible complaints mechanism?
Possible answers
- No (0 points)
- Yes (1 point)
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Does the scheme owner have a publicly available and easily accessible complaints mechanism?
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Supporting Strategies
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Does the scheme implement strategies or activities to support improved performance of participating enterprises, e.g. capacity building, access to finance?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
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Does the scheme implement strategies or activities to support improved performance of participating enterprises, e.g. capacity building, access to finance?
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Governance
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Standard-Setting
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Is the standard made publicly available free of charge?
Possible answers
- Yes (on request) (0 points)
- Yes publicly (1 point)
- No (0 points)
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Has a set of key sustainability issues in the sector where the scheme operates or product lifecycle been defined in the standard-setting process?
Possible answers
- No (0 points)
- yes (1 point)
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Is the standard-setting procedure or a summary of the process for how stakeholders can engage in standard-setting made publicly available?
Possible answers
- Yes (on request) (0 points)
- Yes publicly (1 point)
- No (0 points)
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Can stakeholders participate in the standard-setting process?
Possible answers
- Members only (1 point)
- Invitation only (1 point)
- All stakeholders (2 points)
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Are stakeholders who are directly affected by the standard provided opportunities to participate in standard setting?
Possible answers
- No (0 points)
- yes (1 point)
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Are draft standards field tested / piloted for relevance and auditability through the development and revision processes?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner provide information on how the input received from consultations has been included in the final version of the standard?
Possible answers
- Yes (on request) (1 point)
- Yes publicly (2 points)
- No (0 points)
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Do the voting procedures of the decision-making body responsible for standard setting ensure that there is a balanced representation of stakeholder interests?
Possible answers
- No (0 points)
- yes (1 point)
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Is the standard reviewed and, if necessary, revised at least every 5 years?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme ensure that guidance is in place to support consistent interpretation of the standard?
Possible answers
- No (0 points)
- yes (1 point)
-
Are there procedures and guidance for application or interpretation of the standard to regional contexts?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Is the standard made publicly available free of charge?
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Assurance
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Assurance System
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Is there a publicly available documented assessment methodology for assurance providers to assess conformity with the standard?
Possible answers
- No (0 points)
- Yes available on request (0 points)
- Yes publicly available (1 point)
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Is application (to get certified/verified) open to all potential applicants within the scope of the scheme?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner provide information on assessment fees or require this of assurance providers?
Possible answers
- No (0 points)
- Yes available on request (1 point)
- Yes publicly available (2 points)
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Does the scheme owner require assurance providers to have an easily accessible complaints and appeals mechanism?
Possible answers
- No (0 points)
- Yes available on request (1 point)
- Yes publicly available (2 points)
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Does the scheme owner make, or require assurance providers to make a summary of certification/verification reports (with personal and commercially sensitive information removed) available?
Possible answers
- No (no reports) (0 points)
- No (confidential) (1 point)
- Yes (on request) (2 points)
- Yes publicly (2 points)
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Does the certificate or license define the scope of assurance and duration for which it is valid?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner maintain or require assurance providers to maintain a publicly accessible list of certified or verified enterprises, or a list of verified products/product groups, or a list of members (in case of membership-based initiatives)?
Possible answers
- Yes (1 point)
- No (0 points)
- Yes incl. scope of certificate or license (2 points)
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Does the scheme owner maintain a current and publicly available list of all accredit-ed/approved/suspended assurance providers?
Possible answers
- No (0 points)
- Yes (on request) (0 points)
- Yes (publicly) (1 point)
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Does the scheme owner review the effectiveness of their assurance system on a periodic basis?
Possible answers
- Annual (1 point)
- Every 3 years (1 point)
- Every 5 years (1 point)
- Ad hoc (0 points)
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Does the scheme owner require that clients and other affected stakeholders are notified of changes to the assurance requirements?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme require performance improvements over time to maintain certification?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme owner have a documented assessment methodology for assurance providers that are assessing chain of custody?
Possible answers
- yes publicly available (2 points)
- yes available on request (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner require assurance providers to report to them on complaints received and, on the actions, taken to resolve the issue?
Possible answers
- No (0 points)
- Yes (1 point)
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Does the scheme owner maintain an information management system?
Possible answers
- No (0 points)
- Yes (1 point)
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Has the scheme specified equivalence requirements for any other scheme assurance results it recognises?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Is there a publicly available documented assessment methodology for assurance providers to assess conformity with the standard?
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Conformity Assessment
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Conformity Assessment Process
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Does the scheme require a third-party conformity assessment of all clients for compliance with its standard?
Possible answers
- No (0 points)
- Yes (2 points)
- Not Applicable (0 points)
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Does the scheme owner define requirements for decision-making to ensure that assurance providers use consistent procedures for determining the conformity of clients or laboratory testing results with the standard?
Possible answers
- Yes (1 point)
- No (0 points)
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Does the scheme owner require assurance providers to have a procedure in place for how clients are required to address non-conformities, including when a certificate or license is suspended or revoked?
Possible answers
- No (0 points)
- yes (1 point)
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Does the scheme require a third-party conformity assessment of all clients for compliance with its standard?
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Sustainability Audits
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Does the scheme owner have a documented oversight approach that requires assurance providers to be accredited or compliant with ISO/IEC 17065, ISO/IEC 17021, ISO/IEC 17020, ISO/IEC 17025 (for laboratories) requirements, or alternatively to be compliant with the relevant ISEAL Assurance Code requirements?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
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Does the scheme owner require that clients are audited on a regular, recurring basis?
Possible answers
- 1 year or less (1 point)
- 1-2 years (1 point)
- 2-3 years (1 point)
- 4-5 years (1 point)
- 5 years or more (1 point)
- Not applicable (0 points)
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Is the frequency or intensity of an audit or oversight assessment based on a risk assessment of the client or assurance provider?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner specify the required intensity for each type of audit and the activities that must be carried out by assurance providers for each of its standards?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
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Does the scheme owner allow or require assurance providers to do unannounced audits?
Possible answers
- Allowed (1 point)
- Required (2 points)
- Not allowed (0 points)
- Not applicable (0 points)
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Are auditors and assessors required to seek external stakeholder input during the audit and oversight assessment process?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
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Does the scheme owner require assurance providers to follow a consistent report format?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner require that assurance providers and oversight bodies use competent and impartial personnel (other than auditor/assessor/ team) to make decisions on compliance?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner have a documented oversight approach that requires assurance providers to be accredited or compliant with ISO/IEC 17065, ISO/IEC 17021, ISO/IEC 17020, ISO/IEC 17025 (for laboratories) requirements, or alternatively to be compliant with the relevant ISEAL Assurance Code requirements?
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Group Certification
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Is the group required to have a shared management system with clear responsibilities for implementation of the system?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner have a mechanism that prescribes and justifies how all sites within a group certification will be audited over time?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
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Is there a sample size formula and sampling approach to determine the number of group members that is externally verified and how the sample is chosen?
Possible answers
- No (0 points)
- Yes (1 point)
- Yes based on risk assessment (2 points)
- Not applicable (0 points)
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Do the requirements on group certification/verification define the conditions under which a group member shall be suspended or removed from a group?
Possible answers
- Member suspended from certification (1 point)
- Member removed from a group (1 point)
- Group suspension (1 point)
- No repercussion (0 points)
- Not applicable (0 points)
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Is the group required to have a shared management system with clear responsibilities for implementation of the system?
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Chain of Custody
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Does the scheme owner require all enterprises that are physically handling the certified product to undergo a CoC audit if the product can be destined for retail sale as a certified, labelled product?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner require all enterprises that are physically handling the certified product to undergo a CoC audit if the product can be destined for retail sale as a certified, labelled product?
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Laboratory Testing
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In the documented assessment methodology, are test methods either referred to or included?
Possible answers
- No (0 points)
- Yes (on request) (1 point)
- Yes publicly (1 point)
- Not applicable (0 points)
-
Are there rules on random sampling and testing for the conformity monitoring?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
-
Is there a procedure to deal with non-conforming products manufactured by a client / licensee?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
In the documented assessment methodology, are test methods either referred to or included?
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Conformity Assessment Process
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Assessor/ Auditor Competencies
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Does the scheme owner define the qualifications, competency, the required minimum industry audit experience and training requirements for assurance / oversight assessors?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
-
Does the scheme owner define the qualifications, competency, the required minimum industry audit experience and training requirements for assurance / oversight assessors?
Possible answers
- No (0 points)
- Yes (1 point)
-
Does the scheme owner require that assurance provider auditors successfully complete auditor training on a standard that is relevant to the scheme and that is based on ISO 19011, or equivalent?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
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Does the scheme owner require that assurance and oversight providers implement a programme to monitor and ensure the continued competence and good performance of assessors and auditors?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
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Does the scheme owner carry out or require assurance providers to carry out calibration activities to ensure that assessors /auditors are aligned?
Possible answers
- Annually (2 points)
- Ad Hoc (1 point)
- No (0 points)
- Not applicable (0 points)
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Does the scheme owner require that assurance providers have a Code of Conduct, or equivalent, and supporting procedures to guide behaviour and actions of assurance providers' personnel and to address misconduct
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
-
Does the scheme owner assess potential risks to auditor / assessor impartiality and where warranted, do they require assurance providers and oversight bodies to implement practices to mitigate these risks?
Possible answers
- No (0 points)
- Yes (1 point)
-
Does the scheme owner define the qualifications, competency, the required minimum industry audit experience and training requirements for assurance / oversight assessors?
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Accreditation / Oversight
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Does the scheme require an oversight mechanism and is it documented?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
-
Is oversight conducted by a third party independent of the scheme owner and assurance providers?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme define the nature and intensity of oversight activities on assurance providers?
Possible answers
- <1 year (2 points)
- 1 year (2 points)
- 2-3 years (2 points)
- 4-5 years (1 point)
- >5 years (1 point)
- Not applicable (0 points)
- None (0 points)
-
Does the intensity of oversight activities take account of risk factors associated with the assurance providers and their personnel?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
-
Does the scheme owner clearly define the application and selection process for assurance providers?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner assess scheme-specific competence when accepting assurance providers that are accredited to other relevant standards (proxy accreditation)?
Possible answers
- No (0 points)
- Yes (1 point)
- Yes assess scheme-specific competence (1 point)
- Not applicable (0 points)
-
Does the scheme have or require oversight providers to have documented and accessible complaints and appeals mechanisms?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner define or request that oversight providers define how assurance providers have to address non-conformities raised through oversight?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner require that summaries of oversight reports (with personal and commercially sensitive information removed) are made publicly available?
Possible answers
- No (0 points)
- Yes (on request) (1 point)
- Yes publicly (2 points)
- Not applicable (0 points)
-
Does the scheme owner require that on-site assessments of assurance providers are included in the oversight cycle?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
-
Does the scheme owner require that oversight includes reviews of assurance provider performance in the field?
Possible answers
- No (0 points)
- Yes (1 point)
- Not applicable (0 points)
-
Does the scheme require an oversight mechanism and is it documented?
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Assurance System
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Claims & Traceability
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Traceability
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Does the scheme owner have a documented Chain of Custody standard or other traceability requirements that apply to the full supply chain?
Possible answers
- No (0 points)
- Yes available on request (1 point)
- Yes publicly available (2 points)
- Not applicable (0 points)
-
Are there any CoC requirements for non-certified material, in case mixing of certified with uncertified inputs is allowed?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner require assurance providers to verify that all enterprises within the chain maintain accurate and accessible records that allow any certified product or batch of products to be traceable from the point of sale to the buyer?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Are companies required to keep CoC records for at least the term of certificate validity?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme have a traceability system that enables checking of product flow between links of the supply chain?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner have a documented Chain of Custody standard or other traceability requirements that apply to the full supply chain?
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Claims & Labelling
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Does the scheme owner have documented requirements for the use of its symbols, logos and/or claims related to its scheme and make them publicly available?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
-
Do claims requirements specify the types of claims that can be made for different types of CoC models, where the scheme owner allows for more than one model?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Are claims and label users required to use unique license numbers or other tracking mechanisms?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme owner require surveillance of the accurate use of claims and labels in the market, including a complaints mechanism to report misuse?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Is the label accompanied by an explanatory text claim or a link to further information?
Possible answers
- Yes (1 point)
- No (0 points)
- Not applicable (0 points)
-
Does the scheme have a procedure that defines specific consequences of misuse of claims and do they also require this of their assurance providers?
Possible answers
- No (0 points)
- yes (1 point)
-
Does the scheme owner have documented requirements for the use of its symbols, logos and/or claims related to its scheme and make them publicly available?
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Traceability
Environment 68%
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Extension of Product Lifetime
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Restriction of hazardous chemicals
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Power Consumption and Management (Use phase)
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Recycling friendly design
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Chemicals
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Chemical Use
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Does the standard include criteria on chemicals listed on the REACH Candidate List as substances of very high concern?
Possible answers
- Basic: Restrict use (1 point)
- Advanced: Prohibit use except for defined derogations. (2 points)
Excerpt from standard:
7.2 Halogens Background Halogenated flame retardants and plasticizers are often persistent and can bio-accumulate in living organisms. They are problematic from both a human health and environmental perspective throughout the product life cycle and should be phased out. Workers may be exposed during manufacturing. The substances may migrate from the products to humans during the use phase, with unknown health effects. At end of life, the substances risk leaking out into the natural environment. PVC is by far the most common halogen-containing plastic. Definitions Printed wiring board laminate is a printed board that provides point-to-point connections. Halogens are a group of five chemically related non-metallic elements in the Periodic Table; fluorine, chlorine, bromine, iodine and astatine. Polybrominated biphenyls (PBB) and Polybrominated diphenyl ethers (PBDE) are restricted in the RoHS directive (2002/95/EC) due to the hazardous properties of these substances. Hexabromocyclododecane (HBCDD) has been identified as a Substance of Very High Concern in accordance with EU REACH criteria due to PBT (persistent, bio accumulative, toxic) properties 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.4 Plasticizers The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer.
Referenzdokumente:
7.2 Halogens 7.2.1 Mandate 7.4 Plasticizers 7.4.1 Mandate
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Does the standard include criteria on the use of flame retardants?
Possible answers
- Basic: Restrict use (0 points)
- Advanced: Prohibit use (1 point)
Excerpt from standard:
1. Is the halogens criteria (7.2) met for all plastic parts regardless of weight? 2. Is the halogens criteria (7.2) met for the whole product without any excepted parts? if yes, then the following proof must be confirmed by an approved verifier: A copy of manufacturer’s halogen-free implementation specification or similar Clarifications Included are all types of plastic in for example panels, internal and external cables, connectors, printed wiring board and substrate laminates, insulating mylar sheets and labels. The allowed maximum concentration limit is set to 900 ppm by weight for chlorine and bromine individually (maximum 1500 ppm for chlorine + bromine) derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material. For electronic components other than printed wiring board and substrate laminates, each plastic within the component must contain < 1000 ppm (0.1%) of bromine and < 1000 ppm (0.1%) of chlorine by weight in homogeneous materials (maximum 1500 ppm for chlorine + bromine) derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material. The limit value of 900 ppm as the maximum content of chlorine or bromine contained in the resin (or 1500 ppm for chlorine + bromine) has been chosen to harmonize with the IEC 61249-2-21 and IPC 4101B standards. The limit value for electronic components (< 1000 ppm (0.1%) of bromine and < 1000 ppm (0.1%) of chlorine by weight in homogeneous materials derived from flame retardant/plasticizer/PVC (including PVC copolymer)/plastic (polymeric) material) has been chosen to harmonize with the iNEMI Definition of “Low Halogen” Electronics. A “manufacturers halogen-free implementation specification or similar” is for example an implementation plan on how and when the brand owner is shifting towards halogen-free alternatives and for which products. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.3.2 Clarification TCO Certified Accepted Substance List Non-halogenated flame retardants can be used in certified products once they receive an accepted benchmark and appear on the public TCO Certified Accepted Substance List.
Referenzdokumente:
1.3.6 Halogens 7.2 Halogens 7.3 Non-halogenated substances
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Does the standard include criteria on H statements H400, H410, H411?
Possible answers
- Basic: Prohibit use for some applications (1 point)
- Advanced: Prohibit use for all applications (2 points)
Excerpt from standard:
7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3 Non-halogenated substances Background The purpose of this criterion is to increase the knowledge of what non-halogenated substances are used in certified products, how hazardous they are to human health and the environment, and to drive a shift towards less hazardous alternatives. Non-halogenated substances may be problematic in the manufacturing and material recovery phases where workers and the environment can be exposed. This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. Definitions Licensed profilers: Toxicology firms licensed by CPA to provide GreenScreen assessment services for a fee to clients. TCO Certified Accepted Substance List: Public list of independently assessed safer available alternatives considering toxicity and functionality. Go to tcocertified.com. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation
Referenzdokumente:
7.2 Halogens 7.2.1 Mandate 7.3 Non-halogenated substances 7.3.1 Mandate
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Does the standard include criteria on H statements?
Possible answers
- Basic: Prohibit use for some applications (1 point)
- Advanced: Prohibit use for H statements as well as additional H statements for all applications (2 points)
Excerpt from standard:
7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3 Non-halogenated substances Background The purpose of this criterion is to increase the knowledge of what non-halogenated substances are used in certified products, how hazardous they are to human health and the environment, and to drive a shift towards less hazardous alternatives. Non-halogenated substances may be problematic in the manufacturing and material recovery phases where workers and the environment can be exposed. This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. Definitions Licensed profilers: Toxicology firms licensed by CPA to provide GreenScreen assessment services for a fee to clients. TCO Certified Accepted Substance List: Public list of independently assessed safer available alternatives considering toxicity and functionality. Go to tcocertified.com. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation
Referenzdokumente:
7.1 Heavy metals 7.1.1 Mandate 7.2 Halogens 7.2.1 Mandate 7.3 Non-halogenated substances 7.3.1 Mandate
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Does the standard include a list of substances which are of low concern for the intended use?
Possible answers
Excerpt from standard:
7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.
Referenzdokumente:
7.3.2 Clarification TCO Certified Accepted Substance List
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Does the standard include criteria on the use of mercury, cadmium, lead, chromiumVI?
Possible answers
Excerpt from standard:
7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.
Referenzdokumente:
7.1 Heavy metals
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Does the scheme include criteria on other substances which have impact on human health and the environment?
Possible answers
Excerpt from standard:
7.1 Heavy metals Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.
Referenzdokumente:
7.1 Heavy metals
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Does the standard include criteria on chemicals listed on the REACH Candidate List as substances of very high concern?
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Chemical Use
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Inputs
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Does the standard include criteria on environmental responsible mining practices?
Possible answers
- Basic (1 point)
- Advanced: Implement risk assessments (1 point)
-
Does the scheme include criteria on the use of postconsumer recycled content in the product or packaging?
Possible answers
- Basic: Information on postconsumer recycled content in product or packaging (1 point)
- Advanced: Postconsumer recycled content in product ≥ 10% (2 points)
Excerpt from standard:
1.3.1 Mandate ● By the end of April each year, information on the previous calendar year’s global production volume of the product must be reported in TCO Certified Portal (this applies until the year after a certificate has expired). ● Complete all fields for the sustainability performance indicators in chapter 11.3. 1.3.2 Clarification The published sustainability performance indicators The published sustainability performance indicators are parameters that are considered extra important in order for purchasers to determine the sustainability benefits of certified products. In this generation of TCO Certified, the published sustainability performance indicators are: [...] 3. Use of recycled plastics lowers the environmental impact, including up to 80 percent lower energy consumption in manufacturing compared to virgin plastics. Less raw materials are required to produce recycled plastics, which can lead to a reduced carbon footprint. Every metric ton of recycled plastic produced can result in up to 1-3 metric tons of carbon dioxide savings, compared to virgin plastics. ● Percentage of post-consumer recycled plastic by weight of total weight of all product parts made out of plastic. (Except panels, electronic components, cables, connectors, PWBs, insulating mylar sheets and labels)
Referenzdokumente:
1.3 Sustainability performance
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Does the standard include criteria on environmental responsible mining practices?
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Energy and Climate
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Climate Change Mitigation
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Does the standard include criteria on energy consumption in the production phase?
Possible answers
- Basic (1 point)
- Advanced: Measurement of energy consumption of the main nine suppliers (1 point)
Excerpt from standard:
3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.) Submit the following to an approved verifier: Completed and signed factory form(s) (chapter 11.2)
Referenzdokumente:
3.2 Energy efficiency indicators
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Does the standard include criteria on the usage of renewable energy in the production phase of the hardware?
Possible answers
- Basic (0 points)
- Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits (1 point)
Excerpt from standard:
3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)
Referenzdokumente:
3.2 Energy efficiency indicators
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Does the standard include criteria on power consumption and power management (during the use phase)?
Possible answers
- Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016 (1 point)
- Advanced: Energy efficiency criteria stricter than current version of energy star OR criteria are stricter than EU Regulation including requirements effecting on 1 January 2016. (2 points)
Excerpt from standard:
5.1.1 Mandate The energy efficiency requirements in version 6.1 of ENERGY STAR® program for computers must be fulfilled.
Referenzdokumente:
5.1 Energy efficiency
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Does the standard include criteria on providing information concerning possible power savings to the user?
Possible answers
-
Does the scheme include requirements for the reduction of GHG emissions?
Possible answers
- Basic: Standard requires information on F-GHG emission from suppliers. (1 point)
- Advanced (0 points)
-
Does the standard include criteria on energy consumption in the production phase?
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Climate Change Mitigation
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Waste and Air Pollution
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Waste management
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Does the standard include criteria on waste management in the production phase?
Possible answers
-
Does the standard include criteria on clear coding of used materials?
Possible answers
Excerpt from standard:
8.1.1 Mandate ● Parts made mainly of plastics weighing more than 25 grams (5 grams for smartphones) must be material coded in accordance with ISO 11469 and ISO 1043-1, -2, -3, -4. ● Exempted are printed wiring board laminates as well as plastic parts containing other materials in any significant amounts
Referenzdokumente:
8.1 Material coding of plastics
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Does the standard include criteria on the recyclability of plastics used?
Possible answers
- Basic: One of the listed aspects are covered (1 point)
- Advanced: At least two of the listed aspects are covered (2 points)
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Does the standard include criteria on disassembly of the product for recycling?
Possible answers
Excerpt from standard:
8.2.1 Mandate ● Non-reusable packaging components weighing more than 25 grams must be possible to separate into single material types without the use of tools. ● Exempted is reusable packaging.
Referenzdokumente:
8.2 Product packaging
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Does the standard include criteria on a take back system for the product?
Possible answers
Excerpt from standard:
8.3.1 Mandate The brand owner (or its representative, associated company or affiliate) must offer their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application. At least one option must be fulfilled: 1. Product is sold only on WEEE legislation markets or similar 2. World-wide product take back 3. One additional market lacking WEEE legislation where product take back is offered
Referenzdokumente:
8.3 Take back system
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Does the scheme include criteria on consumer information on the sustainable use and disposal of the product?
Possible answers
- Basic: Information provided to consumers on the disposal of the product (1 point)
- Advanced: Consumer Information on the sustainable use of the product (1 point)
Excerpt from standard:
1 Product and sustainability information TCO Certified — sustainability certification in accordance with ISO 14024 TCO Certified is a third-party certification that meets the requirements of ISO 14024 Ecolabel Type 1. The certification has been assessed and approved by the Global Ecolabelling Network, as part of the GENICES peer review process. The ISO 14024 standard establishes the principles and procedures for third-party ecolabels, ensuring that consumers and professional purchasers are given accurate and comparable information. Criteria must cover the product life cycle and be based on scientific principles. Compliance with criteria must be verified by an independent party. 1.1 Information to end users Background End users must clearly be able to identify which products are certified and what sustainability features the product fulfills. Applicability All product categories 1.1.1 Mandate 1. The information document for end users must be written in English or in the local language of the country where the product is to be sold. It must accompany the product in at least one of the following ways: ○ As a separate printed or digital document. ○ Included in a printed or digital user manual. ○ As a separate digital document that is hosted on the brand owner's website. A direct link to the document must be included in the printed or digital user manual mentioned above. 2. The product and its packaging must be labeled with the TCO Certified logo. See clarifications for details
Referenzdokumente:
1 Product and sustainability
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Does the standard include criteria on waste management in the production phase?
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Waste management
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Environmental Management
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Does the standard include criteria on environmental policy or management instruments (like EMAS or ISO 14001)?
Possible answers
- Basic: Verification (self-declaration) of final manufacturing plant (1 point)
- Advanced: Certification (third party) of final manufacturing plant (2 points)
Excerpt from standard:
3.1.1 Mandate Each final assembly factory manufacturing the certified product must be certified in accordance with ISO 14001, or EMAS registered
Referenzdokumente:
3.1 Environmental management system
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Does the standard include criteria on environmental policy or management instruments (like EMAS or ISO 14001)?
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Quality
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Quality and Suitability
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Does the standard include criteria on the fitness for use of the product for the intended purpose?
Possible answers
Excerpt from standard:
Visual ergonomics [...] TCO Development used three main methodologies to determine suitable levels and test methods for the visual ergonomics criteria: 1. Acceptable visual levels, as determined by scientific research. 2. Statistics from tests carried out in accordance with TCO Development, ISO, MPR regulations and from specialized VDU tests. 3. Manufacturers’ knowledge and experience, which is invaluable. Manufacturers, consumer groups and other organisations with interests in the visual ergonomics field have contributed a great deal of valuable information and ideas throughout the development process. 5.2.1 Mandate The display panel should have a pixel density of at least 100 PPI. 5.3.1 Mandate The product default preset correlated color temperature may have any name but must have a color difference Δu'v' ≤ 0.02 when compared to CIE u' and v' chromaticity coordinates for D65 5.4.1 Mandate The minimum color triangle must have the following coordinates: Red Green Blue Coordinate u' v' u' v' u' v' Requirement ≥0.375 ≥ 0.503 ≤0.160 ≥0.548 ≥0.135 ≤0.305 5.5.1 Mandate The maximum color deviation between measured active areas on the screen that are intended to maintain the same color must be Δu'v' ≤ 0.012. 5.6.1 Mandate In landscape mode, the Δu'v' between areas on the left side and the right side of the screen when it is positioned at +15° and at −15° horizontally to the screen normal (rotated around the vertical axis through the center of the screen) must be ≤ 0.025. 5.7.1 Mandate The Δu'v' ≤ the maximum allowed difference for each step according to table color grayscale linearity 1. 5.8.1 Mandate The maximum luminance must be ≥150 cd/m2 5.9.1 Mandate Luminance variation across the active screen, Lmax: Lmin must be ≤ 1.60. 5.10.1 Mandate In landscape mode, when the screen is rotated around the vertical axis through the center of the screen the mean value of the Lmax to Lmin ratios at ±15° must be ≤ 3.00. 5.11.1 Mandate The luminance contrast must be ≥ 0.70 measured orthogonally to the screen. 5.12.1 Mandate In landscape mode, the luminance contrast-angular dependence must be ≥ 0.80 at ±15° horizontally from the viewing direction (rotated around the vertical axis through the center of the screen). 5.13.1 Mandate The gloss of the keyboard (keys) must have a gloss value G(60°) ≤30 gloss units.
Referenzdokumente:
5 Product performance
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Does the standard include criteria on the fitness for use of the product for the intended purpose?
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Quality and Environmental Management Standards
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Does the standard include criteria on noise emissions during the use phase?
Possible answers
Excerpt from standard:
4.2.1 Mandate 1. The A-weighted sound power level (LWAd) must not exceed: Operating mode: 3.9B Idling mode: 3.5B If the product does not emit prominent discrete tones according to procedures specified in ECMA 74 Annex D, a higher A-weighted sound power level (LWAd) is accepted but must not exceed: Operating mode: 4.2B Idling mode: 3.8B 2. The A-weighted sound power level for a product must be reported in the product data sheet and/or in any other product descriptions.
Referenzdokumente:
4.2 Acoustic noise
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Does the standard include criteria on noise emissions during the use phase?
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Quality and Suitability
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Lifetime
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Does the standard include criteria on the quality / durability of specific components?
Possible answers
Excerpt from standard:
6.4.1 Mandate The product must be tested according to the MIL-STD-810G w/CHANGE 1 or IEC 60068-2 test procedure with the modified storage / operational temperature interval and duration as well as the drop test height according to the table below. The results will be reported on the certificate.
Referenzdokumente:
6.4 Product durability
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Does the standard include criteria on a modular design of the product?
Possible answers
Excerpt from standard:
1.3.10 Battery replaceability Is the main battery of the product replaceable without tools?
Referenzdokumente:
Sustainability performance indicators
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Does the standard include criteria on the availability of spare parts for the product?
Possible answers
- Basic: Availability for 3 years after end of production (1 point)
- Advanced: Availability for 5 years after end of production OR explicit availability of spare parts for public / independent repairers (2 points)
Excerpt from standard:
6.2.1 Mandate ● The brand owner must provide a service manual describing how to replace at least all critical replaceable components. The service manual must be available online for anyone to read, free of charge. ● The brand owner must guarantee that, during the validity of the certificate, all critical replaceable components for the product type, that are listed in the clarifications of this criterion; ○ are available for anyone to purchase or ○ may be replaced by a service network for repair and maintenance of the certified product on all markets where it is sold.
Referenzdokumente:
6.2 Replaceable components
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Does the standard include criteria on properties / quality of the battery?
Possible answers
Excerpt from standard:
6.5.1 Mandate ● The main battery must be able to withstand a minimum of 300 charging cycles with at least 60% of the initial capacity. 6.6.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.
Referenzdokumente:
6.5 Battery longevity 6.6 Battery replaceability
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Does the standard include criteria on expansion facilities of the product?
Possible answers
Excerpt from standard:
6.3.1 Mandate The device must carry at least one USB Type-C connector that is backward compatible with USB 2.0.
Referenzdokumente:
6.3 Standardized connectors
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Does the standard include criteria on providing information concerning reparability, upgradeability and usage of the battery to the user?
Possible answers
- Basic (1 point)
- Advanced: Two out of three aspects are covered (reparability, expansion options, proper usage of batteries) (1 point)
Excerpt from standard:
6.6.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.
Referenzdokumente:
6.6 Battery replaceability
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Does the standard include criteria on an additional lifetime guarantee for the product beyond the legal obligations?
Possible answers
- Basic: Period of guarantee ≥ 1 year and ≤ 2 years (1 point)
- Advanced (0 points)
Excerpt from standard:
6.1.1 Mandate The brand owner must provide a product warranty for at least one year, covering all markets where the product is sold.
Referenzdokumente:
6.1 Product warranty
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Does the standard include criteria on the quality / durability of specific components?
Socio-Economic 45%
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Freedom of Association
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Collective Bargaining
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Non-Discrimination
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Legal Minimum Wage
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Prohibition of Forced Labour
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Minimum Age / ILO 138
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Prohibition of the Worst Forms of Child Labour / ILO 182
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Equal Remuneration / ILO 100
-
Provision of Social Benefits
-
Criteria on Working Hours
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Rights Apply to Sub-Contractors
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Criteria on Occupational Health and Safety / ILO 155
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Social & Cultural Rights and Community Engagement
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Local Economic Development
-
Does the standard include criteria on investment in community development beyond the business' operations?
Possible answers
-
Does the standard include criteria on not adversely affecting local communities and neigboring small producers access to livelihoods (especially land and water)?
Possible answers
-
Does the standard include criteria on investment in community development beyond the business' operations?
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Community Rights
-
Does the standard include criteria on dispute resolution mechanisms for affected communities?
Possible answers
- Basic: The standard has to require a grievance mechanism for affected communities. (1 point)
- Advanced: The standard provides fair compensation for negative impacts of operations on local communities and individuals. (2 points)
-
Does the standard include criteria to seek Free, Prior and Informed Consent (FPIC) of local communities?
Possible answers
-
Does the standard include criteria on dispute resolution mechanisms for affected communities?
-
Local Economic Development
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Conflict Minerals
-
Does the standard include criteria on conflict minerals (based on the OECD Due Diligence Guidance)?
Possible answers
Excerpt from standard:
2.4 Responsibly sourced minerals Background To certify products according to TCO Certified, brand owners must develop a global approach in their understanding, traceability and policies for a responsible mineral supply chain. They must also support in-region initiatives working in conflict-affected and high-risk areas. Commonly mentioned risk minerals are considered as tantalum, tin, tungsten, gold (3TG conflict minerals) and cobalt, mica, lithium, copper, nickel and rare earth elements. Definitions Conflict-affected and high-risk areas: areas in a state of armed conflict, fragile post-conflict areas, as well as areas witnessing weak or non-existing governance and security, such as failed states. In these areas, there are often widespread and systematic violations of international law, including human rights abuses 2.4.1 Mandate The brand owner must: ● Have a strict supply chain policy for responsible minerals sourcing that can be considered to cover at least 3TG and cobalt. The policy must be both public and communicated to the supply chain. ● Have a process to identify smelters and refiners of at least 3TG and cobalt. ● Be a part of an established multi-stakeholder program that works at supporting responsible sourcing programs for at least 3TG and cobalt.
Referenzdokumente:
2.4 Responsibly sourced minerals
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ILO Core Conventions
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Does the standard require compliance with (at least) all ILO core labour standards for different suppliers along the supply chain?
Possible answers
- Basic: Main tier 1 suppliers (1 point)
- Advanced: All tier 1 suppliers (2 points)
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of.
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on freedom of association and the right to organize as described in ILO 87?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.
Referenzdokumente:
2.1 Supply chain responsibility
-
Does the standard include criteria on the right to collective bargaining, as laid down by ILO 98?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.
Referenzdokumente:
2.1 Supply chain responsibility
-
Does the standard prohibit forced and compulsory labour as defined in ILO 29 and ILO 105?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on the prohibition of child labour as defined under ILO 138?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
-
Does the standard cover requirements on the prohibition of the worst forms of child labour as defined under ILO 182?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility '
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Does the standard address the payment of equal wages as defined in ILO 100?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on the non-discrimination in the workplace, as defined in ILO 111?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on occupational health and safety, as defined in ILO 155?
Possible answers
- Basic: Partial compliance with ILO 155 (1 point)
- Advanced: Compliance with ILO 155 (2 points)
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard require compliance with (at least) all ILO core labour standards for different suppliers along the supply chain?
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Labour Rights
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Gender
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Does the standard include any requirements to promote women's (economic) rights?
Possible answers
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Does the standard include any requirements to promote women's (economic) rights?
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Wages and Benefits
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Does the standard require paying wages sufficient to meet basic needs of the worker and his or her family (living wage)?
Possible answers
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Does the standard require paying legal minimum wages?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard require the provision of social benefits?
Possible answers
Excerpt from standard:
TCO Certified requires local law to be followed for this point. In most all countries, the law states the requirement of the employer to contribute a portion of worker's wages to national or private insurance schemes. TCO Certified limits the audit type to control compliance at the factories to RBA-VAP or SA8000. Both audits check that insurance payments are calculated and reported correctly in accordance to local law. If non-compliant this must be corrected in accordance to TCO Certified otherwise this is entered as a non-compliance until corrected.
Referenzdokumente:
Mandate 2.1
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Does the standard require paying wages sufficient to meet basic needs of the worker and his or her family (living wage)?
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Working Hours
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Does the standard include criteria on working hours, rest days or overtime?
Possible answers
- Basic (0 points)
- Advanced: Standard requirements comply with ILO 1 requirements (1 point)
Excerpt from standard:
1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days.
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on working hours, rest days or overtime?
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Scope of Labour Rights
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Do the standard's rights and benefits for workers also apply to sub-contracted labour?
Possible answers
Excerpt from standard:
Referenzdokumente:
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Does the standard include criteria on the establishment of labour contracts compliant with national legal requirements?
Possible answers
- No (0 points)
- Yes (1 point)
- Not Applicable (0 points)
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Do the standard's rights and benefits for workers also apply to sub-contracted labour?
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Other Labour Rights
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Does the standard include criteria on the formation of workers representations where freedom of association is restricted by law?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers.
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on worker grievance mechanisms?
Possible answers
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Does the standard include requirements to inform workers about their labour rights?
Possible answers
Excerpt from standard:
2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2.1.2 Clarification General Clarifications [...] 2. Proof of the supply chain being informed of the code of conduct. The brand owner must annually submit for review by an approved verifier a description of how management and workers at all their final assembly factories of certified products are informed about the code of conduct. Proof of training classes or other means of worker training and how the factory measures the effectiveness of the worker training must be submitted for review. If there are no changes to the communication routine since the previous annual review, then the brand owner does not have to submit it again. In this instance the senior management representative must report this to an approved verifier
Referenzdokumente:
2.1 Supply chain responsibility
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Does the standard include criteria on the formation of workers representations where freedom of association is restricted by law?
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Occupational Health and Safety
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Does the standard prohibit harassment or abuse of workers?
Possible answers
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Does the standard require compensation payments/ covering of costs in case of work related accidents and injuries?
Possible answers
- Basic: Partial coverage of costs (1 point)
- Advanced: Full coverage of costs (2 points)
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Does the standard require safe and appropriate housing for workers?
Possible answers
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Does the standard prohibit harassment or abuse of workers?
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Gender
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Does the standard include criteria on conflict minerals (based on the OECD Due Diligence Guidance)?