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Cred­i­bil­i­ty

En­vi­ron­ment

So­cio-E­co­nom­ic

  • Aim/Focus
  • Standard organisation
  • Good to know
The aim ist driving progress towards sustainable IT products. Certified products must meet comprehensive environmental and social criteria throughout the life cycle. For instance, factories where certified products are made must follow criteria on working hours, working environment and wages. Products must meet criteria for energy efficiency, ergonomic design and limited hazardous substance content. Independent, accredited organizations verify that factories and products comply with all criteria in TCO Certified. Verification is done both before and after the certificate is issued, covering the entire validity period.
TCO Certified is the world’s most comprehensive sustainability certification for IT products. The organization behind the sustainability certification TCO Certified is TCO Development.
TCO Certified is a product certification. Brands cannot be certified by TCO Development.
Information about scheme documents

Below is a list of documents and policies that were used in the collection of the scheme data:

TCO Certified Displays 6.0 (March 5th, 2012) TCO Certified Edge Displays 2.0 (April 2014) TCO Certified Notebooks 4.0 (March 5th, 2014) TCO Certified Edge Notebooks 1.0 (February 9, 2011) TCO Certified Tablets 2.0 (November 1st, 2012) TCO Certified Smartphones 1.0 (May 6th, 2013) TCO Certified Desktops 4.0 (March 5th, 2012) TCO Certified All-in-one PCs 2.0 (March 5th, 2012) TCO Certified Projectors 1.2 (September 15th, 2011) TCO Certified Headsets 2.0 (April 7th, 2011)

Cred­i­bil­i­ty 80%

  • Availability of Scheme Structure
  • Independence of Scheme Owner from Certificate Holder
  • Availability of Standard
  • Public Consultation of Standard
  • Standard Review
  • Scheme Legal Status
  • Sources of Finance
  • Standard-Setting Process
  • Assessment Methodology
  • Sustainability Goals and Objectives of the Scheme
  • Key Issues
  • Stakeholder Feedback
  • Consistent Interpretation
  • Scheme Accessibility
  • Assurance Provider Complaints and Appeals Mechanism
  • Assessment Reports Availability
  • Scope and Duration of Certificate / License
  • Certified or Verified Enterprise / Labelled Product List
  • Accredited/ Approved Assurance Providers
  • Independent Conformity Assessment
  • Consistent Decision-Making on Conformity
  • Procedure on Non-Conformities
  • Claims and Labelling Policy
  • Scheme Management
    12/17
    • Governance
      8/12
      • Does the scheme owner make its organisational structure publicly available, including composition of governance bodies?
        Answer: Yes publicly
        Score: 1/1
        Possible answers
        • Yes (on request) (0 points)
        • Yes publicly (1 point)
        • No (0 points)
      • Is the scheme owner a legal entity, or an organization that is a partnership of legal entities, or a government or inter-governmental agency?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Is there a mechanism for stakeholders to participate in scheme development and decision-making?
        Answer: No
        Score: 0/2
        Possible answers
        • Yes available publicly (2 points)
        • Yes available on request (1 point)
        • No (0 points)
      • Do the voting procedures of the top decision-making body ensure that there is a balanced representation of stakeholder interests, where no single interest predominates?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner make quantitative information on the income sources or financing structure of the scheme available?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • No (0 points)
      • Does the scheme owner have an internal quality management system available?
        Answer: Yes (on request)
        Score: 1/1
        Possible answers
        • Yes (on request) (1 point)
        • Yes publicly (1 point)
        • No (0 points)
      • Is the scheme owner economically independent from the certificate holder?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner have sustainability-oriented goals and objectives?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner have a strategy for meeting its sustainability-oriented goals and objectives?
        Answer: Yes publicly
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
    • Impact
      2/3
      • Does the scheme owner have a system in place for measuring its impacts and progress towards its sustainability goals?
        Answer: Yes (on request)
        Score: 1/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
      • Does the scheme owner use the results of monitoring and evaluation for learning and improvements to its programme?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner make sustainability results from M&E available?
        Answer: Not applicable
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • Not applicable (0 points)
    • Complaints Mechanism
      1/1
      • Does the scheme owner have a publicly available and easily accessible complaints mechanism?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
    • Supporting Strategies
      1/1
      • Does the scheme implement strategies or activities to support improved performance of participating enterprises, e.g. capacity building, access to finance?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not Applicable (0 points)
  • Standard-Setting
    10/12
    • Is the standard made publicly available free of charge?
      Answer: Yes publicly
      Score: 1/1
      Possible answers
      • Yes (on request) (0 points)
      • Yes publicly (1 point)
      • No (0 points)
    • Has a set of key sustainability issues in the sector where the scheme operates or product lifecycle been defined in the standard-setting process?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Is the standard-setting procedure or a summary of the process for how stakeholders can engage in standard-setting made publicly available?
      Answer: Yes publicly
      Score: 1/1
      Possible answers
      • Yes (on request) (0 points)
      • Yes publicly (1 point)
      • No (0 points)
    • Can stakeholders participate in the standard-setting process?
      Answer: All stakeholders
      Score: 2/2
      Possible answers
      • Members only (1 point)
      • Invitation only (1 point)
      • All stakeholders (2 points)
    • Are stakeholders who are directly affected by the standard provided opportunities to participate in standard setting?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Are draft standards field tested / piloted for relevance and auditability through the development and revision processes?
      Answer: Yes
      Score: 1/1
      Possible answers
      • Yes (1 point)
      • No (0 points)
      • Not applicable (0 points)
    • Does the scheme owner provide information on how the input received from consultations has been included in the final version of the standard?
      Answer: Yes (on request)
      Score: 1/2
      Possible answers
      • Yes (on request) (1 point)
      • Yes publicly (2 points)
      • No (0 points)
    • Do the voting procedures of the decision-making body responsible for standard setting ensure that there is a balanced representation of stakeholder interests?
      Answer: No
      Score: 0/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Is the standard reviewed and, if necessary, revised at least every 5 years?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Does the scheme ensure that guidance is in place to support consistent interpretation of the standard?
      Answer: yes
      Score: 1/1
      Possible answers
      • No (0 points)
      • yes (1 point)
    • Are there procedures and guidance for application or interpretation of the standard to regional contexts?
      Answer: Not applicable
      Possible answers
      • Yes (1 point)
      • No (0 points)
      • Not applicable (0 points)
  • Assurance
    43/53
    • Assurance System
      15/16
      • Is there a publicly available documented assessment methodology for assurance providers to assess conformity with the standard?
        Answer: Yes publicly available
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes available on request (0 points)
        • Yes publicly available (1 point)
      • Is application (to get certified/verified) open to all potential applicants within the scope of the scheme?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner provide information on assessment fees or require this of assurance providers?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)
      • Does the scheme owner require assurance providers to have an easily accessible complaints and appeals mechanism?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)
      • Does the scheme owner make, or require assurance providers to make a summary of certification/verification reports (with personal and commercially sensitive information removed) available?
        Answer: Yes publicly
        Score: 2/2
        Possible answers
        • No (no reports) (0 points)
        • No (confidential) (1 point)
        • Yes (on request) (2 points)
        • Yes publicly (2 points)
      • Does the certificate or license define the scope of assurance and duration for which it is valid?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner maintain or require assurance providers to maintain a publicly accessible list of certified or verified enterprises, or a list of verified products/product groups, or a list of members (in case of membership-based initiatives)?
        Answer: Yes incl. scope of certificate or license
        Score: 2/2
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Yes incl. scope of certificate or license (2 points)
      • Does the scheme owner maintain a current and publicly available list of all accredit-ed/approved/suspended assurance providers?
        Answer: Yes (publicly)
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (on request) (0 points)
        • Yes (publicly) (1 point)
      • Does the scheme owner review the effectiveness of their assurance system on a periodic basis?
        Answer: Annual
        Score: 1/1
        Possible answers
        • Annual (1 point)
        • Every 3 years (1 point)
        • Every 5 years (1 point)
        • Ad hoc (0 points)
      • Does the scheme owner require that clients and other affected stakeholders are notified of changes to the assurance requirements?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme require performance improvements over time to maintain certification?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • yes (1 point)
      • Does the scheme owner have a documented assessment methodology for assurance providers that are assessing chain of custody?
        Answer: Not applicable
        Possible answers
        • yes publicly available (2 points)
        • yes available on request (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require assurance providers to report to them on complaints received and, on the actions, taken to resolve the issue?
        Answer: No Information available
        Score: None/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the scheme owner maintain an information management system?
        Answer: No Information available
        Score: None/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Has the scheme specified equivalence requirements for any other scheme assurance results it recognises?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
    • Conformity Assessment
      14/16
      • Conformity Assessment Process
        4/4
        • Does the scheme require a third-party conformity assessment of all clients for compliance with its standard?
          Answer: Yes
          Score: 2/2
          Possible answers
          • No (0 points)
          • Yes (2 points)
          • Not Applicable (0 points)
        • Does the scheme owner define requirements for decision-making to ensure that assurance providers use consistent procedures for determining the conformity of clients or laboratory testing results with the standard?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
        • Does the scheme owner require assurance providers to have a procedure in place for how clients are required to address non-conformities, including when a certificate or license is suspended or revoked?
          Answer: yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • yes (1 point)
      • Sustainability Audits
        7/9
        • Does the scheme owner have a documented oversight approach that requires assurance providers to be accredited or compliant with ISO/IEC 17065, ISO/IEC 17021, ISO/IEC 17020, ISO/IEC 17025 (for laboratories) requirements, or alternatively to be compliant with the relevant ISEAL Assurance Code requirements?
          Answer: Yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not Applicable (0 points)
        • Does the scheme owner require that clients are audited on a regular, recurring basis?
          Answer: 1 year or less
          Score: 1/1
          Possible answers
          • 1 year or less (1 point)
          • 1-2 years (1 point)
          • 2-3 years (1 point)
          • 4-5 years (1 point)
          • 5 years or more (1 point)
          • Not applicable (0 points)
        • Is the frequency or intensity of an audit or oversight assessment based on a risk assessment of the client or assurance provider?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • Does the scheme owner specify the required intensity for each type of audit and the activities that must be carried out by assurance providers for each of its standards?
          Answer: Yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not Applicable (0 points)
        • Does the scheme owner allow or require assurance providers to do unannounced audits?
          Answer: Allowed
          Score: 1/2
          Possible answers
          • Allowed (1 point)
          • Required (2 points)
          • Not allowed (0 points)
          • Not applicable (0 points)
        • Are auditors and assessors required to seek external stakeholder input during the audit and oversight assessment process?
          Answer: No
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not Applicable (0 points)
        • Does the scheme owner require assurance providers to follow a consistent report format?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • Does the scheme owner require that assurance providers and oversight bodies use competent and impartial personnel (other than auditor/assessor/ team) to make decisions on compliance?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
      • Group Certification
        0/0
        • Is the group required to have a shared management system with clear responsibilities for implementation of the system?
          Answer: Not applicable
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
        • Does the scheme owner have a mechanism that prescribes and justifies how all sites within a group certification will be audited over time?
          Answer: Not applicable
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not applicable (0 points)
        • Is there a sample size formula and sampling approach to determine the number of group members that is externally verified and how the sample is chosen?
          Answer: Not applicable
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Yes based on risk assessment (2 points)
          • Not applicable (0 points)
        • Do the requirements on group certification/verification define the conditions under which a group member shall be suspended or removed from a group?
          Answer: Not applicable
          Possible answers
          • Member suspended from certification (1 point)
          • Member removed from a group (1 point)
          • Group suspension (1 point)
          • No repercussion (0 points)
          • Not applicable (0 points)
      • Chain of Custody
        0/0
        • Does the scheme owner require all enterprises that are physically handling the certified product to undergo a CoC audit if the product can be destined for retail sale as a certified, labelled product?
          Answer: Not applicable
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
      • Laboratory Testing
        3/3
        • In the documented assessment methodology, are test methods either referred to or included?
          Answer: Yes publicly
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (on request) (1 point)
          • Yes publicly (1 point)
          • Not applicable (0 points)
        • Are there rules on random sampling and testing for the conformity monitoring?
          Answer: Yes
          Score: 1/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not applicable (0 points)
        • Is there a procedure to deal with non-conforming products manufactured by a client / licensee?
          Answer: Yes
          Score: 1/1
          Possible answers
          • Yes (1 point)
          • No (0 points)
          • Not applicable (0 points)
    • Assessor/ Auditor Competencies
      4/8
      • Does the scheme owner define the qualifications, competency, the required minimum industry audit experience and training requirements for assurance / oversight assessors?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not Applicable (0 points)
      • Does the scheme owner define the qualifications, competency, the required minimum industry audit experience and training requirements for assurance / oversight assessors?
        Answer: No Information available
        Score: None/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
      • Does the scheme owner require that assurance provider auditors successfully complete auditor training on a standard that is relevant to the scheme and that is based on ISO 19011, or equivalent?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner require that assurance and oversight providers implement a programme to monitor and ensure the continued competence and good performance of assessors and auditors?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner carry out or require assurance providers to carry out calibration activities to ensure that assessors /auditors are aligned?
        Answer: Ad Hoc
        Score: 1/2
        Possible answers
        • Annually (2 points)
        • Ad Hoc (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require that assurance providers have a Code of Conduct, or equivalent, and supporting procedures to guide behaviour and actions of assurance providers' personnel and to address misconduct
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner assess potential risks to auditor / assessor impartiality and where warranted, do they require assurance providers and oversight bodies to implement practices to mitigate these risks?
        Answer: No Information available
        Score: None/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
    • Accreditation / Oversight
      10/13
      • Does the scheme require an oversight mechanism and is it documented?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not Applicable (0 points)
      • Is oversight conducted by a third party independent of the scheme owner and assurance providers?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme define the nature and intensity of oversight activities on assurance providers?
        Answer: 1 year
        Score: 2/2
        Possible answers
        • <1 year (2 points)
        • 1 year (2 points)
        • 2-3 years (2 points)
        • 4-5 years (1 point)
        • >5 years (1 point)
        • Not applicable (0 points)
        • None (0 points)
      • Does the intensity of oversight activities take account of risk factors associated with the assurance providers and their personnel?
        Answer: No
        Score: 0/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner clearly define the application and selection process for assurance providers?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner assess scheme-specific competence when accepting assurance providers that are accredited to other relevant standards (proxy accreditation)?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Yes assess scheme-specific competence (1 point)
        • Not applicable (0 points)
      • Does the scheme have or require oversight providers to have documented and accessible complaints and appeals mechanisms?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner define or request that oversight providers define how assurance providers have to address non-conformities raised through oversight?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require that summaries of oversight reports (with personal and commercially sensitive information removed) are made publicly available?
        Answer: No
        Score: 0/2
        Possible answers
        • No (0 points)
        • Yes (on request) (1 point)
        • Yes publicly (2 points)
        • Not applicable (0 points)
      • Does the scheme owner require that on-site assessments of assurance providers are included in the oversight cycle?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
      • Does the scheme owner require that oversight includes reviews of assurance provider performance in the field?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not applicable (0 points)
  • Claims & Traceability
    6/7
    • Traceability
      2/2
      • Does the scheme owner have a documented Chain of Custody standard or other traceability requirements that apply to the full supply chain?
        Answer: Yes publicly available
        Score: 2/2
        Possible answers
        • No (0 points)
        • Yes available on request (1 point)
        • Yes publicly available (2 points)
        • Not applicable (0 points)
      • Are there any CoC requirements for non-certified material, in case mixing of certified with uncertified inputs is allowed?
        Answer: Not applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require assurance providers to verify that all enterprises within the chain maintain accurate and accessible records that allow any certified product or batch of products to be traceable from the point of sale to the buyer?
        Answer: Not applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Are companies required to keep CoC records for at least the term of certificate validity?
        Answer: Not applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme have a traceability system that enables checking of product flow between links of the supply chain?
        Answer: Not applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
    • Claims & Labelling
      4/5
      • Does the scheme owner have documented requirements for the use of its symbols, logos and/or claims related to its scheme and make them publicly available?
        Answer: Yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • Yes (1 point)
        • Not Applicable (0 points)
      • Do claims requirements specify the types of claims that can be made for different types of CoC models, where the scheme owner allows for more than one model?
        Answer: Not applicable
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Are claims and label users required to use unique license numbers or other tracking mechanisms?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme owner require surveillance of the accurate use of claims and labels in the market, including a complaints mechanism to report misuse?
        Answer: Yes
        Score: 1/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Is the label accompanied by an explanatory text claim or a link to further information?
        Answer: No
        Score: 0/1
        Possible answers
        • Yes (1 point)
        • No (0 points)
        • Not applicable (0 points)
      • Does the scheme have a procedure that defines specific consequences of misuse of claims and do they also require this of their assurance providers?
        Answer: yes
        Score: 1/1
        Possible answers
        • No (0 points)
        • yes (1 point)

En­vi­ron­ment 62%

  • Restriction of hazardous chemicals
  • Reduction of electronic waste
  • Lifetime extension
  • Inputs
    1/3
    • Inputs
      1/3
      • Does the standard include criteria on environmental responsible mining practices?
        Answer: No Information available
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • Basic (0 points)
        • Advanced: Implemented risk assessment (1 point)
      • Does the standard include criteria on the use of postconsumer recycled content in the product?
        Answer: Basic: Information on postconsumer recycled content in product OR packaging
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Information on postconsumer recycled content in product OR packaging (1 point)
        • Advanced: Postconsumer recycled content in product ≥ 10% (2 points)

        Excerpt from standard:

        1.3.1 Mandate ● By the end of April each year, information on the previous calendar year’s global production volume of the product must be reported in TCO Certified Portal (This applies until the year after a certificate has expired). ● Complete all fields for the sustainability performance indicators in chapter 11.3. 1.3.2 Clarification [...] The published sustainability performance indicators [...] 3. Use of recycled plastics lowers the environmental impact, including up to 80 percent lower energy consumption in manufacturing compared to virgin plastics. Less raw materials are required to produce recycled plastics, which can lead to a reduced carbon footprint. Every metric ton of recycled plastic produced can result in up to 1-3 metric tons of carbon dioxide savings, compared to virgin plastics. ● Percentage of post-consumer recycled plastic by weight of total weight of all product parts made out of plastic. (Except panels, electronic components, cables, connectors, PWBs, insulating mylar sheets and labels)

        Referenzdokumente:

        1.3 Sustainability performance

  • Energy and Climate
    3/5
    • Climate Change Mitigation
      3/5
      • Does the standard include criteria on energy consumption in the production phase?
        Answer: Advanced: Measurement of energy consumption of the main nine suppliers
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic (0 points)
        • Advanced: Measurement of energy consumption of the main nine suppliers (1 point)

        Excerpt from standard:

        3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)

        Referenzdokumente:

        3.2 Energy efficiency indicators

      • Does the standard include criteria on the usage of renewable energy in the production phase of the hardware?
        Answer: Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic (0 points)
        • Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits (1 point)

        Excerpt from standard:

        3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)

        Referenzdokumente:

        3.2 Energy efficiency indicators

      • Does the standard include criteria on power consumption and power management (during the use phase)?
        Answer: Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016 (1 point)
        • Advanced: Energy efficiency criteria stricter than current version of energy star OR criteria are stricter than EU Regulation including requirements effecting on 1 January 2016. (2 points)

        Excerpt from standard:

        5.1.1 Mandate The external power supply must meet at least the International Efficiency Protocol requirement for level VI.

        Referenzdokumente:

        5.1 Energy efficiency – external power supply

      • Does the scheme include requirements for the reduction of GHG emissions?
        Answer: No Information available
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
        • Basic: Standard requires information on F-GHG emission from suppliers. (1 point)
        • Advanced (0 points)
  • Waste and Air Pollution
    4/7
    • Waste management
      4/7
      • Does the standard include criteria on waste management in the production phase?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
      • Does the standard include criteria on a common external power supply?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        The external power supply shall meet at least the International Efficiency Protocol requirement for level V.

        Referenzdokumente:

        "A.6.3.1 Energy consumption Mandate A.6.3.1"

      • Does the standard include criteria on the recyclability of plastics used?
        Answer: No Information available
        Degree of Obligation: Not covered
        Score: 0/2
        Possible answers
        • Basic: One of the listed aspects are covered: (1) allowed number of plastic types, (2) recyclability of polymers and (3) the prohibition of surface coating / metal inlays . (1 point)
        • Advanced: At least two of the listed aspects are covered: (1) allowed number of plastic types, (2) recyclability of polymers and (3) the prohibition of surface coating / metal inlays . (2 points)
      • Does the standard include criteria on disassembly of the product for recycling?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        8.2.1 Mandate ● Non-reusable packaging components weighing more than 25 grams must be possible to separate into single material types without the use of tools. ● Exempted is reusable packaging.

        Referenzdokumente:

        8.2 Product packaging

      • Does the standard include criteria on a take back system for the product?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        8.3.1 Mandate The brand owner (or its representative, associated company or affiliate) must offer their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application. At least one option must be fulfilled: 1. Product is sold only on WEEE legislation markets or similar 2. World-wide product take back 3. One additional market lacking WEEE legislation where product take back is offered

        Referenzdokumente:

        8.3 Take back system

      • Does the scheme include criteria on consumer information on the sustainable use and disposal of the product?
        Answer: Basic: Information provided to consumers on the disposal of the product
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: Information provided to consumers on the disposal of the product (1 point)
        • Advanced: Consumer Information on the sustainable use of the product (1 point)

        Excerpt from standard:

        Background End users must clearly be able to identify which products are certified and what sustainability features the product fulfills. 1.1.1 Mandate 1. The information document for end users must be written in English or in the local language of the country where the product is to be sold. It must accompany the product in at least one of the following ways: ○ As a separate printed or digital document. ○ Included in a printed or digital user manual. ○ As a separate digital document that is hosted on the brand owner's website. A direct link to the document must be included in the printed or digital user manual mentioned above.

        Referenzdokumente:

        1.1 Information to end users

  • Environmental Management
    2/2
    • Does the standard include criteria on environmental policy or management instruments (like EMAS or ISO 14001)?
      Answer: Advanced: Certification (third party) of final manufacturing plant
      Degree of Obligation: Immediately
      Score: 2/2
      Possible answers
      • Basic: Verification (self-declaration) of final manufacturing plant (1 point)
      • Advanced: Certification (third party) of final manufacturing plant (2 points)

      Excerpt from standard:

      Background A certified environmental management system helps an organization work in a systematic way with environmental performance, and make continuous improvement at both company and product levels. To be efficient, an environmental management system must include independent, external reviews. 3.1.1 Mandate Each final assembly factory manufacturing the certified product must be certified in accordance with ISO 14001, or EMAS registered.

      Referenzdokumente:

      3.1 Environmental management system

  • Quality
    1/2
    • Quality and Environmental Standards
      1/2
      • Does the standard include criteria on electromagnetic radiation?
        Answer: No
        Score: 0/1
        Possible answers
      • Does the standard include criteria on the use of materials on touchable surfaces?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        4.2.1 Mandate The smartphone must not release nickel from the surfaces that come in contact with user's skin during normal use. For the maximum value, see the clarification below. 4.2.2 Clarification The rate of nickel release must not be greater than 0,5 µg/cm2/week in accordance to EN 1811:2011.

        Referenzdokumente:

        4.2 Material characteristics

  • Lifetime
    4/8
    • Lifetime
      4/8
      • Does the standard include criteria on a modular design of the product?
        Answer: Basic: Modular design with major components not being specified
        Degree of Obligation: Recommended
        Score: 0/2
        Possible answers
        • Basic: Modular design with major components not being specified (1 point)
        • Advanced: Modular design specified for battery AND display (2 points)

        Excerpt from standard:

        1.3.9 Battery replaceability Is the main battery of the product replaceable without tools?

        Referenzdokumente:

        Sustainability performance indicators

      • Does the standard include criteria on the availability of spare parts for the product?
        Answer: Basic: Availability for 3 years after end of production
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Availability for 3 years after end of production (1 point)
        • Advanced: Availability for 5 years after end of production OR explicit availability of spare parts for public / independent repairers (2 points)

        Excerpt from standard:

        6.2.1 Mandate ● The brand owner must provide a service manual describing how to replace at least all critical replaceable components. The service manual must be available online for anyone to read, free of charge. ● The brand owner must guarantee that, during the validity of the certificate, all critical replaceable components for the product type, that are listed in the clarifications of this criterion; ○ are available for anyone to purchase or ○ may be replaced by a service network for repair and maintenance of the certified product on all markets where it is sold.

        Referenzdokumente:

        6.2 Replaceable components

      • Does the standard include criteria on properties / quality of the battery?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        6.6.1 Mandate ● The main battery must be able to withstand a minimum of 300 charging cycles with at least 60% of the initial capacity. 6.7.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certific

        Referenzdokumente:

        6.6 Battery longevity 6.7 Battery replaceability

      • Does the standard include criteria on providing information concerning reparability, upgradeability and usage of the battery to the user?
        Answer: Basic: Information in a user manual
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: Information in a user manual (1 point)
        • Advanced (0 points)

        Excerpt from standard:

        6.7.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.

        Referenzdokumente:

        6.7 Battery replaceability

      • Does the standard include criteria on data deletion for facilitating second use?
        Answer: No
        Score: 0/1
        Possible answers
      • Does the standard include criteria on an additional lifetime guarantee for the product beyond the legal obligations?
        Answer: Basic: Period of guarantee ≥ 1 year and ≤ 2 years
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers
        • Basic: Period of guarantee ≥ 1 year and ≤ 2 years (1 point)
        • Advanced (0 points)

        Excerpt from standard:

        6.1.1 Mandate The brand owner must provide a product warranty for at least one year, covering all markets where the product is sold.

        Referenzdokumente:

        6.1 Product warranty

  • Chemicals
    8/10
    • Chemical Use
      8/10
      • Does the scheme include criteria on other substances which have impact on human health and the environment?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.

        Referenzdokumente:

        7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging

      • Does the standard include criteria on chemicals listed on the REACH Candidate List as substances of very high concern?
        Answer: Advanced: Prohibit use except for defined derogations.
        Degree of Obligation: Immediately
        Score: 2/2
        Possible answers
        • Basic: Restrict use (1 point)
        • Advanced: Prohibit use except for defined derogations. (2 points)

        Excerpt from standard:

        7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.2.2 Clarification 1. The criterion applies to plastic parts in all assemblies and sub-assemblies. LCD panels are included in the requirement. 2. The criterion applies to the whole of the product, including components, parts and raw materials in all assemblies and sub-assemblies, such as batteries, paint, surface treatment, plastics, electronic components and printed wiring boards. HBCDD has been identified as a Substance of Very High Concern in accordance with EU’s REACH criteria. The main application of HBCDD in EEE is a flame retardant in HIPS plastic being used for closures and structural parts of different types of EEE. TCO Development considers that the use of HBCDD in EEE is not deemed essential as technically suitable alternative substances and materials are available and already used extensively today. Maximum concentration values tolerated for a restricted substance (including decaBDE) is 0.1 % by weight of the material in homogeneous materials. Fluoroorganic additives, used to modify the dripping behaviour of plastics in fire conditions or to improve the processing behaviour, are exempted provided that they do not exceed 0.5 % by weight of the material in homogeneous materials. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. Background: [...] This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. Background [...] The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen.

        Referenzdokumente:

        7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers

      • Does the standard include criteria on the use of flame retardants?
        Answer: Basic
        Degree of Obligation: Immediately
        Score: 0/1
        Possible answers
        • Basic (0 points)
        • Advanced: Prohibit use (1 point)

        Excerpt from standard:

        7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.

        Referenzdokumente:

        7.2 Halogens 7.3 Non-halogenated substances

      • Does the standard include criteria on H statements H400, H410, H411?
        Answer: Advanced: Prohibit use for all applications
        Degree of Obligation: Immediately
        Score: 2/2
        Possible answers
        • Basic: Prohibit use for some applications (1 point)
        • Advanced: Prohibit use for all applications (2 points)

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.

        Referenzdokumente:

        7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging

      • Does the standard include criteria on H statements?
        Answer: Basic: Prohibit use for some applications
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Prohibit use for some applications (1 point)
        • Advanced: Prohibit use for H statements as well as additional H statements for all applications (2 points)

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.

        Referenzdokumente:

        7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging

      • Does the standard include a list of substances which are of low concern for the intended use?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.

        Referenzdokumente:

        7.3 Non-halogenated substances

      • Does the standard include criteria on the use of mercury, cadmium, lead, chromiumVI?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.

        Referenzdokumente:

        7.1 Heavy metals


So­cio-E­co­nom­ic 52%

  • Freedom of Association
  • Collective Bargaining
  • Non-Discrimination
  • Legal Minimum Wage
  • Prohibition of Forced Labour
  • Minimum Age / ILO 138
  • Prohibition of the Worst Forms of Child Labour / ILO 182
  • Equal Remuneration / ILO 100
  • Provision of Social Benefits
  • Regulated Working Hours / ILO 1
  • Rights for Sub-Contractors
  • Occupational Health and Safety / ILO 155
  • Social & Cultural Rights and Community Engagement
    0/5
    • Local Economic Development
      0/2
      • Does the standard include criteria on investment in community development beyond the business' operations?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
      • Does the standard include criteria on not adversely affecting local communities and neigboring small producers access to livelihoods (especially land and water)?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
    • Community Rights
      0/3
      • Does the standard include criteria on dispute resolution mechanisms for affected communities?
        Answer: No Information available
        Degree of Obligation: Not covered
        Score: 0/2
        Possible answers
        • Basic: The standard has to require a grievance mechanism for affected communities. (1 point)
        • Advanced: The standard provides fair compensation for negative impacts of operations on local communities and individuals. (2 points)
      • Does the standard include criteria to seek Free, Prior and Informed Consent (FPIC) of local communities?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
  • Conflict Minerals
    1/1
    • Does the standard include criteria on conflict minerals (based on the OECD Due Diligence Guidance)?
      Answer: Yes
      Degree of Obligation: Immediately
      Score: 1/1
      Possible answers

      Excerpt from standard:

      2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.4.1 Mandate The brand owner must: ● Have a strict supply chain policy for responsible minerals sourcing that can be considered to cover at least 3TG and cobalt. The policy must be both public and communicated to the supply chain. ● Have a process to identify smelters and refiners of at least 3TG and cobalt. ● Be a part of an established multi-stakeholder program that works at supporting responsible sourcing programs for at least 3TG and cobalt. Submit the following to an approved verifier: ● The most recent version of the public policy and a description of how it is communicated to the supply chain. ● A description of the brand owner’s structured work on identifying risk areas in their supply chain. ● Proof of participation in an approved multi-stakeholder program. ● A completed and signed brand owner form covering one or all products (chapter 11.1)

      Referenzdokumente:

      2.1 Supply chain responsibility 2.4 Responsibly sourced minerals

  • Labour Rights and Working Conditions
    15/25
    • ILO Core Conventions
      9/9
      • Does the standard require compliance with (at least) all ILO core labour standards for different suppliers along the supply chain?
        Answer: Advanced: all tier 1 suppliers
        Degree of Obligation: Immediately
        Score: 2/2
        Possible answers
        • Basic: main tier 1 suppliers (1 point)
        • Advanced: all tier 1 suppliers (2 points)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification […] The verification process […] 5. Independent social audit reports to TCO Development The brand owner must ensure that TCO Certified Portal is continuously updated with the most recent independent initial audit report and CAPs for any non-conformities from all the final assembly factories manufacturing the certified product. Brand owners or applicants / manufacturers must submit audit reports and CAPs to an approved verifier for upload to TCO Certified Portal. Consistency of these reports are ensured through annual spot-checks by TCO Development. The audit interval is determined by the risk category of the factory. 1. Independent audits must be conducted by organizations accredited to ISO 17021 and carried out by SA8000, RBA or BSCI certified lead auditors. An independent party is considered to be a person or body that is recognized as being independent of the parties involved, regarding the issue in question. 2. Types of accepted audits are: a. SA8000, b. RBA VAP, c. RBA Non-VAP: full audit with same auditor qualification, audit and report quality as a RBA VAP audit, or d. BSCI: full audit with at least ‘C’ grade and completed CAP. e. Other audits with evidence that could prove ‘equal quality to other approved audits’ must include auditor qualification, audit process (e.g. triangulation of non-conformities), audit report and CAP. This option will need to be verified by an approved verifier and accepted by TCO Development before it is used.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on freedom of association and the right to organize as described in ILO 87?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the right to collective bargaining, as laid down by ILO 98?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard prohibit forced and compulsory labour as defined in ILO 29 and ILO 105?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the prohibition of child labour as defined under ILO 138?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard cover requirements on the prohibition of the worst forms of child labour as defined under ILO 182?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard address the payment of equal wages as defined in ILO 100?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard include criteria on the non-discrimination in the workplace, as defined in ILO 111?
        Answer: Yes
        Degree of Obligation: Immediately
        Score: 1/1
        Possible answers

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]

        Referenzdokumente:

        2.1 Supply chain responsibility

    • Labour Rights
      5/10
      • Wages and Benefits
        2/3
        • Does the standard require paying wages sufficient to meet basic needs of the worker and his or her family (living wage)?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
        • Does the standard require paying legal minimum wages?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of.

          Referenzdokumente:

          2.1 Supply chain responsibility

        • Does the standard require the provision of social benefits?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers

          Excerpt from standard:

          TCO Certified requires local law to be followed for this point. In most all countries, the law states the requirement of the employer to contribute a portion of worker's wages to national or private insurance schemes. TCO Certified limits the audit type to control compliance at the factories to RBA-VAP or SA8000. Both audits check that insurance payments are calculated and reported correctly in accordance to local law. If non-compliant this must be corrected in accordance to TCO Certified otherwise this is entered as a non-compliance until corrected.

          Referenzdokumente:

          Mandate 2.1

      • Gender
        0/1
        • Does the standard include any requirements to promote women's (economic) rights?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
      • Working Hours
        1/1
        • Does the standard include criteria on working hours, rest days or overtime?
          Answer: Advanced: Standard requirements comply with ILO 1 requirements
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • Basic (0 points)
          • Advanced: Standard requirements comply with ILO 1 requirements (1 point)

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

          Referenzdokumente:

          2.1 Supply chain responsibility

      • Other Labour Rights
        2/3
        • Does the standard include criteria on the formation of workers representations where freedom of association is restricted by law?
          Answer: Basic: The standard requires allowing parallel means to the right to freedom of association
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers
          • Basic: The standard requires allowing parallel means to the right to freedom of association (1 point)
          • Advanced (0 points)

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

          Referenzdokumente:

          2.1 Supply chain responsibility

        • Does the standard include criteria on worker grievance mechanisms?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
        • Does the standard include requirements to inform workers about their labour rights?
          Answer: Yes
          Degree of Obligation: Immediately
          Score: 1/1
          Possible answers

          Excerpt from standard:

          2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 2.1.2 Clarification [...] The verification process […] 2. Proof of the supply chain being informed of the code of conduct. [...] Examples may be that the brand owner: [...] ● has conducted training on the code for employees and / or management at production facilities.

          Referenzdokumente:

          2.1 Supply chain responsibility

      • Scope of Labour Rights
        0/2
        • Do the standard's rights and benefits for workers also apply to sub-contracted labour?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
        • Does the standard include criteria on the establishment of labour contracts compliant with national legal requirements?
          Answer: No
          Degree of Obligation: Not covered
          Score: 0/1
          Possible answers
          • No (0 points)
          • Yes (1 point)
          • Not Applicable (0 points)
    • Health and Safety
      1/6
      • Does the standard prohibit harassment or abuse of workers?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers
      • Does the standard include criteria on occupational health and safety, as defined in ILO 155?
        Answer: Basic: Partial compliance with ILO 155
        Degree of Obligation: Immediately
        Score: 1/2
        Possible answers
        • Basic: Partial compliance with ILO 155 (1 point)
        • Advanced: Full compliance with ILO 155 (2 points)

        Excerpt from standard:

        2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.

        Referenzdokumente:

        2.1 Supply chain responsibility

      • Does the standard require compensation payments/ covering of costs in case of work related accidents and injuries?
        Answer: No Information available
        Degree of Obligation: Not covered
        Score: 0/2
        Possible answers
        • Basic: Partial coverage of costs (1 point)
        • Advanced: Full coverage of costs (2 points)
      • Does the standard require safe and appropriate housing for workers?
        Answer: No
        Degree of Obligation: Not covered
        Score: 0/1
        Possible answers

Which lifecycle phases are covered by the standard?

Raw materials extraction and production

Extraction of various raw materials such as noble metals (e.g. gold, silver)

Manufacturing

Production of many individual components as well as final assembly of the device

Transportation / distribution

The transport route from one production stage to the next as well as to the end consumer

Products use and consumption

Usage by the owner

End-of-life

Proper disposal of equipment and recycling of individual components