TCO Certified Smartphones 8.0

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Credibility

Environment

Socio-Economic

Very good choice

Credibility

Environment

Socio-Economic

Aim/Focus
Standard organisation
Good to know

The aim ist driving progress towards sustainable IT products. Certified products must meet comprehensive environmental and social criteria throughout the life cycle. For instance, factories where certified products are made must follow criteria on working hours, working environment and wages. Products must meet criteria for energy efficiency, ergonomic design and limited hazardous substance content. Independent, accredited organizations verify that factories and products comply with all criteria in TCO Certified. Verification is done both before and after the certificate is issued, covering the entire validity period.

TCO Certified is the world’s most comprehensive sustainability certification for IT products. The organization behind the sustainability certification TCO Certified is TCO Development.

TCO Certified is a product certification. Brands cannot be certified by TCO Development.

Credibility 78%

Availability of Scheme Structure
Independence of Scheme Owner from Certificate Holder
Availability of Standard
Public Consultation of Standard
Standard Review
Consistent interpretation of the standard
Procedure on Remediation
CAB Complaints Mechanism
Defined Duration of Certificate / License
Scheme Legal Status
Level of Conformity Assessment
Claims Policy
Sources of Finance
Standard-Setting Process
Stakeholder feedback
Assessment Methodology
Accredited/Approved CABs
Clarity of claims

Scheme Management

10/19
- Governance
  
  8/13
  - Does the scheme owner make its organisational structure available?
    Answer: Yes (on request)
    
    Score: 1/2
    
    Possible answers
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    
    No (0 points)
    Source:
    
    http://tcodevelopment.com/about-tco-development/ Structure of Certification Governance (provided to GIZ on request)
  - Is the scheme owner a legal entity, or an organization that is a partnership of legal entities, or a government or inter-governmental agency?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/about-tco-development/ "TCO Development is the organization behind TCO Certified, the international sustainability certification for IT products. For over 20 years we have provided solutions for sustainability challenges connected to IT products and IT environments. Through ongoing dialog with our international group of stakeholders, we are able to work together with industry, buyers, NGOs and other experts to drive sustainable development of IT. We work internationally, bridging the needs of professional buyers and industry. We help provide solutions where buyers can choose sustainably designed products, and at the same time offer a platform for industry to meet those product needs and advance their own environmental and social responsibility. TCO Development is owned by TCO, a non-profit organization based in Stockholm, Sweden, with regional presence in Asia and North America. TCO Development is a member of the Global Ecolabelling Network."
  - Is there a mechanism by which the top decision-making body members are accountable to all stakeholders?
    Answer: Yes available publicly
    
    Score: 0/1
    
    Possible answers
    
    Yes available publicly (0 points)
    
    Yes available on request (1 point)
    
    No (0 points)
  - Do the voting procedures of the top decision-making body ensure that there is a balanced representation of stakeholder interests, where no single interest predominates?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
  - Does the scheme owner make quantitative information on the income sources or financing structure of the scheme available?
    Answer: Yes (on request)
    
    Score: 1/2
    
    Possible answers
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    
    No (0 points)
    Source:
    
    Annual financing report (in swedish) attached.
  - Does the scheme owner have an internal quality management system available?
    Answer: Yes (on request)
    
    Score: 1/2
    
    Possible answers
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    
    No (0 points)
    Source:
    
    Documents describing these processes can be provided on demand
  - Is the scheme owner economically independent from the certificate holder?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/tco-certified/ "TCO Certified is an international third party sustainability certification for IT products. By choosing TCO Certified computers, displays and other devices, businesses and organizations around the world are able to help meet environmental and social challenges associated with electronics. TCO Certified meets the requirements for the type 1 Ecolabel in accordance with ISO 14024. This means that criteria development is based on scientific principles and involves multiple stakeholders and experts in an open development process. Certified product models must meet all criteria in TCO Certified and are tested and verified for compliance by independent, accredited third parties. This applies to environmental and product performance criteria as well as socially responsible manufacturing. Manufacturers wanting to certify their products must meet all criteria relevant to the product and its manufacture."
  - Does the scheme owner have sustainability-oriented goals and objectives?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
  - Does the scheme owner have a strategy for meeting its sustainability-oriented goals and objectives?
    Answer: Yes publicly
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ The criteria levels in TCO Certified are aimed at leading the drive toward a more sustainable approach to IT products throughout the life cycle. For this reason several requirements in TCO Certified go beyond legislation or industry standards.
- Impact
  
  2/3
  - Does the scheme owner have a system in place for measuring its impacts and progress towards its sustainability goals?
    Answer: Yes (on request)
    
    Score: 1/2
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    Source:
    
    http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf TCO Certified is developed as a Type 1 label. In the A-section of the criteria document each critiera starts with a "background" describing the reasons for the critiera and its intended impact. Criteria levels are determined based on resarch, pre-tests of products and discussions with the industry, stakeholders and experts. The criteria levels are set so that 30-50% of the products on the market can achieve them at the launch of a new generation of the certification. Each 3 years the criteria are revised to reflect the new improved situation on the market. In this way the scheme is constantly driving the progress towards it's sustainability goals and measuring the effectiveness of each critiera.
  - Does the scheme owner use the results of monitoring and evaluation for learning and improvements to its programme?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/news/the-state-of-socially-responsible-manufacturing-in-the-it-industry/?utm_source=Paloma&utm_medium=Newsletter&utm_campaign=New+report%3a+The+State+of+Socially+Responsible+Manufacturing+in+the+IT+Industry Test results provided on request which form the basis of future thresholds for criteria.
  - Does the scheme owner make sustainability results from M&E available?
    Answer: Not Applicable
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    
    Not applicable (0 points)
- Supporting Strategies
  
  0/3
  - Does the scheme provide access to technical assistance for compliance with the standard?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the scheme provide access to technical assistance beyond compliance with the standard?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the scheme provide access to finance for enterprises seeking certification?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
Standard-Setting

14/16
- Is the standard made available free of charge?
  Answer: Yes publicly
  
  Score: 2/2
  Possible answers
  
  Yes (on request) (1 point)
  
  Yes publicly (2 points)
  
  No (0 points)
  Source:
  
  http://tcodevelopment.com/tco-certified/tco-certified-product-categories/ see e.g.criteria for displays //tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf
- Has a set of key sustainability issues in the sector or product lifecycle been defined in the standard-setting process?
  Answer: yes
  
  Score: 1/1
  Possible answers
  
  No (0 points)
  
  yes (1 point)
  Source:
  
  http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ TCO Certified IT products have been verified to meet strict criteria in all life cycle phases of the device: from manufacturing, to use to end of life. Criteria include socially responsible manufacturing, environment as well as ergonomic design and usability. The criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts.
- Are the standard-setting procedures or a public summary of how stakeholders can engage made available?
  Answer: Yes publicly
  
  Score: 2/2
  Possible answers
  
  Yes (on request) (1 point)
  
  Yes publicly (2 points)
  
  No (0 points)
  Source:
  
  http://tcodevelopment.com/?s=new+gen http://tcodevelopment.com/new-generation-tco-certified/
- Which stakeholders can participate in the standard-setting process?
  Answer: All stakeholders
  
  Score: 2/2
  Possible answers
  
  Members only (1 point)
  
  Invitation only (1 point)
  
  All stakeholders (2 points)
- Are stakeholders who are directly affected by the standard provided opportunities to participate in standard setting?
  Answer: yes
  
  Score: 1/1
  Possible answers
  
  No (0 points)
  
  yes (1 point)
  Source:
  
  http://tcodevelopment.com/tco-certified/criteria-in-tco-certified/ The criteria in TCO Certified are developed in collaboration with an international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts.
- Are draft standards field tested / piloted for relevance and auditability during the development process?
  Answer: Yes
  
  Score: 1/1
  Possible answers
  
  Yes (1 point)
  
  No (0 points)
  
  Not applicable (0 points)
  Source:
  
  http://tcodevelopment.com/news/pre-testing-open-all-categories/
- Does the scheme owner provide information on how the input received from consultations has been included in the final version of the standard?
  Answer: Yes (on request)
  
  Score: 1/2
  Possible answers
  
  Yes (on request) (1 point)
  
  Yes publicly (2 points)
  
  No (0 points)
  Source:
  
  Comment sheet with reactions provided on request.
- Do the voting procedures of the decision-making body responsible for standard setting ensure that there is a balanced representation of stakeholder interests?
  Answer: No
  
  Score: 0/1
  Possible answers
  
  No (0 points)
  
  yes (1 point)
- Is the standard reviewed and, if necessary, revised at least every 5 years?
  Answer: yes
  
  Score: 1/1
  Possible answers
  
  No (0 points)
  
  yes (1 point)
  Source:
  
  Previous standard documents show evidence of a revision period of less than five years.
- Does the scheme ensure that guidance is in place to support consistent interpretation of the standard?
  Answer: yes
  
  Score: 1/1
  Possible answers
  
  No (0 points)
  
  yes (1 point)
  Source:
  
  http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ "TCO Certified is a type 1 Ecolabel in accordance with ISO 14024. see also: 10. Support If you want to certify your products and are looking for support in the interpretation of the Criteria Document, then TCO Development has verification partners all over the world who can explain the content of the document and the application process If you require more information or assistance with your application please Certification@tcodevelopment.com (http://tcodevelopment.com/files/2015/11/151022-ApplicationProcess-FPD-ver3.0.pdf)"
- Are there procedures and guidance for application or interpretation of the standard to regional contexts?
  Answer: Not Applicable
  Possible answers
  
  Yes (1 point)
  
  No (0 points)
  
  Not applicable (0 points)
- Does the scheme owner have a complaints mechanism for the standard-setting process?
  Answer: Yes, publicly
  
  Score: 2/2
  Possible answers
  
  Yes (on request) (1 point)
  
  Yes, publicly (2 points)
  
  No (0 points)
  Source:
  
  http://tcodevelopment.com/tco-certified/comment-tco-certified/ see "130918 Investigation process" (document provided on request)
Assurance

50/61
- Assurance System
  
  17/17
  - Is there a documented assessment methodology for CABs to assess compliance with the standard?
    Answer: Yes publicly available
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes available on request (1 point)
    
    Yes publicly available (2 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/how-to-use-tco-certified/ "Certified product models must meet all criteria in TCO Certified and are tested and verified for compliance by independent, accredited third parties. This applies to environmental and product performance criteria as well as socially responsible manufacturing. Manufacturers wanting to certify their products must meet all criteria relevant to the product and its manufacture. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, includin
  - Is application (to get certified/verified) open to all potential applicants within the scope of the scheme?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/new-generation-tco-certified/ Anyone eligible under the scope of the scheme can get certified.
  - Does the scheme owner require CABs to have an assessment fee schedule?
    Answer: Yes publicly avilable
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes available on request (1 point)
    
    Yes publicly avilable (2 points)
    Source:
    
    http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ TCO Certified is a type 1 Ecolabel in accordance with ISO 14024 (see ISO 14024 5.13)
  - Does the scheme owner require CABs to have a documented complaints mechanism in place for compliance decisions?
    Answer: Yes publicly available
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes available on request (1 point)
    
    Yes publicly available (2 points)
    Source:
    
    http://tcodevelopment.com/news/behind-tco-certified-testing-and-verification/ All CABs need to be ISO 17025 accredited, which presupposes a complaints mechanism.
  - Does the scheme owner make, or require CABs to make, summary certification/verification reports (with personal and commercially sensitive information removed) available?
    Answer: Yes publicly
    
    Score: 2/2
    
    Possible answers
    
    No (no reports) (0 points)
    
    Confidential (1 point)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    Source:
    
    http://tcodevelopment.com/files/2014/08/Report_The_state_of_socially_responsible_manufacturing_in_the_IT_industry_2014_TCO-Development.pdf
  - Does the certificate or license define the scope of assurance?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/files/2015/07/TCO-Certified-application-process-12-03-02.pdf
  - Does the scheme owner maintain or require CABs to maintain a publicly accessible list of certified or verified enterprises, or a list of verified products/product groups, or a list of members (in case of membership-based initiatives)?
    Answer: Yes incl. scope of certificate or license
    
    Score: 2/2
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Yes incl. scope of certificate or license (2 points)
    Source:
    
    http://tco.brightly.se/pls/nvp/!tco_search
  - Does the scheme owner maintain a list of all accredited/approved CABs?
    Answer: Yes (publicly)
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes (publicly) (2 points)
    Source:
    
    http://tcodevelopment.com/manufacturer-resources/test-and-verification-partners/
  - Does the scheme owner review their assurance system on a periodic basis?
    Answer: Annual
    
    Score: 1/1
    
    Possible answers
    
    Annual (1 point)
    
    Every 3 years (1 point)
    
    Every 5 years (1 point)
    
    Ad hoc (1 point)
    Source:
    
    http://tcodevelopment.com/manufacturer-resources/test-and-verification-partners/ All organizations carrying out TCO Certified verification are independent third parties accredited to ISO/IEC 17025 and authorized by TCO Development.
  - Does the scheme owner require that clients and other affected stakeholders are notified of changes to the assurance requirements?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    http://tcodevelopment.com/technical-updates/
  - Does the scheme owner allow partial certification by an enterprise, with requirements to increase the percentage of certified produce over time?
    Answer:
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
  - Does the scheme owner have a documented assessment methodology for CABs that are assessing chain of custody?
    Answer: Not Applicable
    
    Possible answers
    
    yes publicly available (2 points)
    
    yes available on request (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
- Conformity Assessment
  
  17/21
  - Conformity Assessment Process
    
    3/3
    - What is the most independent type of conformity assessment required by the scheme?
      Answer: 3rd party
      
      Score: 1/1
      
      Possible answers
      
      1st party (0 points)
      
      2nd party (0 points)
      
      3rd party (1 point)
      
      (0 points)
      
      (0 points)
      
      Source:
      
      http://tcodevelopment.com/tco-certified/ "Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites."
    - Does the scheme owner define guidelines for decision-making to ensure that CABs use consistent procedures for determining compliance of clients with the standard?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf see the respective criteria documents - see as example the criteria document on displays
    - Does the scheme owner require CABs to have a procedure in place for how clients are required to address non-conformities, including when a certificate or license is suspended or revoked?
      Answer: yes
      
      Score: 1/1
      
      Possible answers
      
      No (0 points)
      
      yes (1 point)
      
      Source:
      
      http://tcodevelopment.com/files/2015/07/TCO-Certified-application-process-12-03-02.pdf see for example the cited document that describes the application procedure of the certification of a display hapter 4
  - Sustainability Audits
    
    9/12
    - Does the scheme owner require CABs to be compliant with ISO/IEC 17065, ISO/IEC 17021, ISO/IEC 17020 or equivalent?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Not Applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/tco-certified/
    - At least how often do clients undergo a full audit process?
      Answer: 1 year or less
      
      Score: 2/2
      
      Possible answers
      
      1 year or less (2 points)
      
      1-2 years (2 points)
      
      2-3 years (2 points)
      
      4-5 years (1 point)
      
      5 years or more (1 point)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf A.7.1: "Each Brand owner is required to supply a third party factory audit for socially responsible manufactoring according to the critiera in TCO Certified from one of their final assembely factories manufacturing TCO Certified products once every year."
    - Is the frequency of an audit based in part on a risk assessment of the client?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf B.7.1.3.4: "Social audits initiated by TCO Development will be realized on a judgement sample basis, in each case decided by and financed by TCO Development."
    - What type of activities are CABs required to undertake during a full audit?
      Answer: Field visit (incl. office visit & doc. review)
      
      Score: 2/2
      
      Possible answers
      
      Document review (off-site) only (1 point)
      
      Document review on-site (1 point)
      
      Field visit (incl. office visit & doc. review) (2 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf "The audit report shall at least cover the criteria in A.7.1 of TCO Certified and be of equal quality as an EICC audit. It shall not be more than 12 months old."
    - Does the scheme owner allow or require CABs to do unscheduled audits?
      Answer: Allowed
      
      Score: 1/2
      
      Possible answers
      
      Allowed (1 point)
      
      Required (2 points)
      
      Not allowed (0 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/tco-certified/ "Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites."
    - Are auditors required to solicit external stakeholder input during the audit process?
      Answer: No
      
      Score: 0/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
    - Does the scheme owner require CABs to follow a consistent report format?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf "The audit report shall at least cover the criteria in A.7.1 of TCO Certified and be of equal quality as an EICC audit. It shall not be more than 12 months old."
    - Are the people making the compliance decision different from those engaged in the audit process?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf "Audit report reviews: Central to the compliance options is the review of the factory audit report. The review of the Factory Audit report is conducted by a third party Social Reviewer approved by TCO Development. Audit reports sent for review shall not be older than 12 months. It shall be authentic, conducted by an auditor with the correct competence and cover the relevant manufacturing site." (p.116)
    - Does the scheme allow for group certification or verification?
      Answer: No
      
      Score: 0/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
  - Group Certification
    
    0/0
    - Is the group required to have an internal management system?
      Answer: Not Applicable
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
    - Is there a requirement that at least all group sites are visited during the period of validity of the certificate?
      Answer: Not Applicable
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Not applicable (0 points)
    - Is there a sample size formula to determine the number of group members that is externally verified?
      Answer: Not Applicable
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Yes based on risk assessment (2 points)
      
      Not applicable (0 points)
    - Do the requirements on group certification/verification define the conditions under which a group member shall be suspended or removed from a group?
      Answer: Not Applicable
      
      Possible answers
      
      Member suspended from certification (1 point)
      
      Member removed from a group (0 points)
      
      Group suspension (0 points)
      
      No repercussion (0 points)
      
      Not applicable (0 points)
  - Chain of Custody
    
    0/0
    - Does the scheme owner require CoC CABs to be compliant with ISO/IEC 17020, ISO/IEC 17021, or ISO/IEC 17065 or equivalent?
      Answer: Not Applicable
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
    - What is the most independent type of CoC conformity assessment required by the scheme?
      Answer: Not Applicable
      
      Possible answers
      
      1st party (1 point)
      
      2nd party (1 point)
      
      3rd party (2 points)
      
      Not applicable (0 points)
    - What type of activities are CoC CABs required to undertake during a full CoC assessment?
      Answer: Not Applicable
      
      Possible answers
      
      Document review (off-site) only (1 point)
      
      Document review on-site (1 point)
      
      Field visit (incl. office visit & doc. review) (2 points)
      
      Not applicable (0 points)
    - Does the scheme owner require all enterprises that are physically handling the certified product to undergo a CoC audit if the product can be destined for retail sale as a certified, labelled product?
      Answer: Not Applicable
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
  - Laboratory Testing
    
    5/6
    - In the documented assessment methodology, are test methods either referred to or included?
      Answer: Yes publicly
      
      Score: 2/2
      
      Possible answers
      
      No (0 points)
      
      Yes (on request) (1 point)
      
      Yes publicly (2 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/files/2015/11/TCO-Certified-Displays-7.0.pdf see the respective criteria documents - see as example the criteria document on displays
    - Does the scheme owner require laboratories to be accredited according to recognized laboratory accreditation standards?
      Answer: Yes to ISO 17025
      
      Score: 2/2
      
      Possible answers
      
      No (0 points)
      
      Yes to ISO 17025 (2 points)
      
      Yes to other recognized standards (1 point)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/tco-certified/ "Third party tested and verified Criteria in TCO Certified are developed in collaboration with our international network of stakeholders, including users, buyers, brands, manufacturers, researchers and subject matter experts. All test and verification partners for TCO Certified are independent and accredited according to ISO/IEC 17025, the international standard specifying general requirements for the competence of testing, sampling and calibration laboratories. TCO Development is impartial during the certification process. Once this process is complete, the brand or manufacturer submits an application and TCO Development issues the certification to qualifying products. In addition, TCO Development carries out a quality assurance program following certification, including spot checks of products and manufacturing facilities. We also conduct regular verification rounds at each of our accredited test and verification partner sites."
    - Are there rules on random sampling and testing for the compliance monitoring?
      Answer: No Information available
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Not applicable (1 point)
    - Is there a procedure to deal with non-compliant products manufactured by a client / licensee?
      Answer: Yes
      
      Score: 1/1
      
      Possible answers
      
      Yes (1 point)
      
      No (0 points)
      
      Not applicable (0 points)
      
      Source:
      
      http://tcodevelopment.com/news/certificate-cancellation-sis-displays/ Documented evidence provided on request: The license agreement with the brand onwer regulates the case if a certified product does not fulfill the critera document. The brand owner will get a chance to correct the problem but if that is not possible the certificate will be withdrawn.
- Auditor Competencies
  
  4/7
  - Does the scheme owner define specific qualifications and competencies for CAB auditors?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/files/2015/11/TCO-Certified-Notebooks-5.0.pdf B.7.1.3.2, p. 115: Third party auditors used by the Brand owner to carry-out the factory inspection and issue the report shall have documented experience of carrying out social auditing. The auditor should have undergone the SA8000 Advanced Auditor Training or an equivalent training course
  - Does the scheme owner require that CAB auditors successfully complete training on the standard and its interpretation?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    The requirement in TCO Certified is referring directly to an EICC or equivalent third party audit report. The only standard that is of relevance to the auditor visting the factory is the EICC, or equivalent. This is what the auditors must be trained for and that is what is included in their annual training program.
  - Does the scheme owner require that CAB auditors successfully complete auditor training based on ISO 19011, or equivalent?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    "In TCO Certified it is required that the Auditor is qualified according to SA8000 Advanced auditor training or equivalent. An SA8000 Advanced auditor is required to maintain the qualification by demonstrating completion of at least 36 hours (12 hours annually), of Continued Education within every three year period after completing the SA8000 Advanced Course. The Continuing Education (CE) framwork shall include topics broadly related to management systems auditing, corporate social responsibility and elements of SA8000.This is reviewed by SAAS."
  - Does the scheme owner require that new auditors have a probationary period where their competence in an audit is assessed or supervised?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    "In TCO Certified all factory audits regadless if the auditor is new or experienced must be peer reviewed by an independent expert. This ensures that the report is genuine, that the results are plausable and of high enough quality. See B.7.1.3.1 § 4 in the criteria document."
  - Does the scheme owner require that CAB auditors are evaluated at least every 3 years?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    "In TCO Certified we require the auditor to be qualified according to SA8000 advanced auditor training or equivalent. This is proof that we require the auditor to be evaluated at least every 3 years as it is mandatory for SA8000 advanced auditor training. we will investigate why SAI answered ""no"" on this by we want our answer to be ""yes"""
  - Does the scheme owner have or require that CABs have a continuing professional development program in place?
    Answer: Annually
    
    Score: 0/1
    
    Possible answers
    
    Annually (0 points)
    
    Ad Hoc (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    "In TCO Certified it is required that the Auditor is qualified according to SA8000 Advanced auditor training or equivalent. An SA8000 Advanced auditor is required to maintain the qualification by demonstrating completion of at least 36 hours (12 hours annually), of Continued Education within every three year period after completing the SA8000 Advanced Course. The Continuing Education (CE) framwork shall include topics broadly related to management systems auditing, corporate social responsibility and elements of SA8000.This is reviewed by SAAS."
  - Does the scheme owner require that there are repercussions such as probation or suspension for the misconduct or poor performance of CAB personnel?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    Failure or refusing to participate int he TCO Development qulaity program result in non acceptance of the verificaiton partner form TCO Development. The verificaiton partner must conduct corretive acitons to be accepted again. Certificates are only based on test and verificaiotn reports from accpeted verification partners.
- Accreditation / Oversight
  
  12/16
  - Does the scheme require a documented accreditation or oversight mechanism?
    Answer: Yes publicly available
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes available on request (1 point)
    
    Yes publicly available (2 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/ In TCO Certified all verifications are made by independent third party CAB's. All CAB's are accredited according to ISO17025 or ISO 17021 for audit services.
  - Does the scheme owner require ISO 17011 compliance for ABs?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/ Verificaiton partners that are accepted by TCO Development are accredited by an accreditaiton body which is a member if ILAC. To be a member of ILAC the accreditaiton body must fulfill ISO17011
  - Is the accreditation or oversight body independent from the scheme owner?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/ Verificaiton partners that are accepted by TCO Development are accredited by an accreditaiton body which is a member if ILAC. To be a member of ILAC the accreditaiton body must fulfill ISO17011
  - How often do assurance providers undergo a full accreditation or oversight assessment?
    Answer: 1 year
    
    Score: 2/2
    
    Possible answers
    
    <1 year (2 points)
    
    1 year (2 points)
    
    2-3 years (2 points)
    
    4-5 years (1 point)
    
    >5 years (1 point)
    
    Not applicable (0 points)
    
    None (0 points)
    Source:
    
    "ILAC member AB has different requency but it is common to have full accreditaiton every 1-2 year. On top of the normal accreditation TCO Development also conduct it's own CAB assessment every second year where the CAB is visited and the they must conduct testing whittnessed by TCO Development on a sample. The same sampole is tested by all CAB's to verify consistency between the CAB's. The resuls from this ""round robin"" testing is then analyzed and discussed on a bi-annual CAB meeting where all CAB's must attend. "
  - Is the frequency of an accreditation or oversight assessment based in part on a risk assessment of the client?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
  - Does the scheme owner ensure that all CABs are free to apply to operate under the scheme, irrespective of their country of residence, size and of the existing number of providers already operating under the scheme?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/ "Any verificaiotn partner may apply to operate under the scheme. As each Verificaiton partner add cost and work for TCO Development to uphold the repeatability and quality TCO Development will only accept Verificaiton partners where there is a need. A verificaiton partner must be able to show that they have clients on their market to be accpted by TCO Development. Please see attached template response to applicants."
  - Does the scheme owner accept CABs that are accredited/accepted by ABs to similar or generic scopes (proxy accreditation)?
    Answer: Yes
    
    Score: 1/2
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Yes assess scheme-specific competence (2 points)
    
    Not applicable (0 points)
    Source:
    
    AB may be used as long as they are an ILAC member.
  - Does the scheme owner require ABs or oversight bodies to have a documented complaints mechanism in place for compliance decisions?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://ilac.org/?ddownload=119300 ILAC have a complaints mechanism for all members. TCO Development only accept accreditation by an ILAC member.
  - Does the scheme owner require ABs or oversight bodies to have a procedure in place for how CABs are required to address non-conformities using a corrective action process?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Does the scheme owner require ABs or oversight bodies to make summary accreditation/oversight reports (with personal and commercially sensitive information removed) available?
    Answer: No
    
    Score: 0/2
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    
    Not applicable (0 points)
  - Does the scheme owner ensure that the accreditation or oversight assessment includes an on-site assessment of the CAB?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    http://ilac.org/?ddownload=119300 "It is required by an ILAC member to conduct onsite assessments of ht CAB. On top of that TCO Development make a bi-annual onsite assessement what is mentioned in the laboratory agreement. 1.7 Round Robin Tests TCO Laboratory Tests of test samples, that shall be performed by the Laboratory in order to verify the test results. The Round Robin Tests are arranged by TCO Development."
  - Does the scheme owner ensure that the accreditation or oversight process includes a review of the performance of CABs and auditors in the field?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    
    Not applicable (0 points)
    Source:
    
    http://ilac.org/?ddownload=119300 "It is required by an ILAC member to conduct onsite assessments of ht CAB. On top of that TCO Development make a bi-annual onsite assessement what is mentioned in the laboratory agreement. 1.7 Round Robin Tests TCO Laboratory Tests of test samples, that shall be performed by the Laboratory in order to verify the test results. The Round Robin Tests are arranged by TCO Development."
Claims & Traceability

8/9
- Traceability
  
  2/2
  - Does the scheme owner have a documented Chain of Custody standard or other traceability requirements?
    Answer: Yes publicly available
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes available on request (1 point)
    
    Yes publicly available (2 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/files/2015/09/TCO-Certified-Conflict-Minerals-Questionnaire.pdf TCO formulated a criterion on conflict minerals
  - Are there any CoC requirements for non-certified material, in case mixing of certified with uncertified inputs is allowed?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Does the scheme owner require CABs to verify that all enterprises within the chain maintain accurate and accessible records that allow any certified product or batch of products to be traceable from the point of sale to the buyer?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Are companies required to keep CoC records for at least the term of certificate validity?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Does the scheme have a traceability system that enables checking of product flow between links of the supply chain?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
- Claims & Labelling
  
  6/7
  - Does the scheme owner make documented requirements governing the use of symbols, logos and claims available?
    Answer: Yes publicly
    
    Score: 2/2
    
    Possible answers
    
    No (0 points)
    
    Yes (on request) (1 point)
    
    Yes publicly (2 points)
    Source:
    
    http://tcodevelopment.com/files/2014/10/TCO-Certified-Brand-Toolkit-2014.pdf Use of the TCO Certified logo and messaging is governed by Appendix 2 of your brand’s agreement with TCO Development. (View appendix – pp22-25 of this Toolkit)
  - Do claims and labelling requirements ensure that claims or logos clearly indicate to what they apply?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/files/2014/10/TCO-Certified-Brand-Toolkit-2014.pdf
  - Do claims requirements specify the types of claims that can be made for different types of CoC models, where the scheme owner allows for more than one model?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Are claims and label users required to use unique license numbers or other tracking mechanisms?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tco.brightly.se/pls/nvp/!tco_search
  - Does the scheme owner require surveillance of the accurate use of claims and labels in the market, including a complaints mechanism to report misuse?
    Answer: Yes
    
    Score: 1/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
    Source:
    
    http://tcodevelopment.com/tco-certified/comment-tco-certified/ see market surveillance policy 161010 (provided on request)
  - Does the scheme require different claims depending on the percentage of certified / verified content in a product?
    Answer: Not Applicable
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - What is the minimum percentage of a certified / verified input in a single ingredient product for a claim to be allowed for that product?
    Answer: Not Applicable
    
    Possible answers
    
    0-49% (1 point)
    
    50-74% (1 point)
    
    75-94% (2 points)
    
    95-100% (2 points)
    
    Not specified (0 points)
    
    Not applicable (0 points)
  - What is the minimum percentage of certified / verified material in a composite product for a claim to be allowed for that product?
    Answer: Not Applicable
    
    Possible answers
    
    0-20% (1 point)
    
    21-50% (1 point)
    
    51-74% (2 points)
    
    75-100% (2 points)
    
    Not specified (0 points)
    
    Not applicable (0 points)
  - Is the label accompanied by an explanatory text claim or a link to further information?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    Yes (1 point)
    
    No (0 points)
    
    Not applicable (0 points)
  - Does the scheme have a procedure that defines specific consequences of misuse of claims?
    Answer: yes
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    yes (1 point)
    Source:
    
    see TCO "General Terms for TCO Agreement" (provided on request), clause 12

Environment 61%

Restriction of hazardous chemicals
Reduction of electronic waste
Lifetime extension

Inputs

1/3
- Inputs
  
  1/3
  - Does the standard include criteria on environmental responsible mining practices?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on the use of postconsumer recycled content in the product?
    Answer: Basic: Information on postconsumer recycled content in product OR packaging
    
    Degree of Obligation: Immediately
    
    Score: 1/2
    
    Possible answers
    
    Basic: Information on postconsumer recycled content in product OR packaging (1 point)
    
    Advanced: Postconsumer recycled content in product ≥ 10% (2 points)
    Excerpt from standard:
    
    1.3.1 Mandate ● By the end of April each year, information on the previous calendar year’s global production volume of the product must be reported in TCO Certified Portal (This applies until the year after a certificate has expired). ● Complete all fields for the sustainability performance indicators in chapter 11.3. 1.3.2 Clarification [...] The published sustainability performance indicators [...] 3. Use of recycled plastics lowers the environmental impact, including up to 80 percent lower energy consumption in manufacturing compared to virgin plastics. Less raw materials are required to produce recycled plastics, which can lead to a reduced carbon footprint. Every metric ton of recycled plastic produced can result in up to 1-3 metric tons of carbon dioxide savings, compared to virgin plastics. ● Percentage of post-consumer recycled plastic by weight of total weight of all product parts made out of plastic. (Except panels, electronic components, cables, connectors, PWBs, insulating mylar sheets and labels)
    
    Referenzdokumente:
    
    1.3 Sustainability performance
Energy and Climate

3/5
- Climate Change Mitigation
  
  3/5
  - Does the standard include criteria on energy consumption in the production phase?
    Answer: Advanced: Measurement of energy consumption of the main nine suppliers
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    Basic: -
    
    Advanced: Measurement of energy consumption of the main nine suppliers (1 point)
    Excerpt from standard:
    
    3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)
    
    Referenzdokumente:
    
    3.2 Energy efficiency indicators
  - Does the standard include criteria on the usage of renewable energy in the production phase of the hardware?
    Answer: Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    Basic: -
    
    Advanced: Balance sheet of electricity usage or comparable evidence for selected major suppliers of hardware components that purchased electricity leads to additional environmental benefits (1 point)
    Excerpt from standard:
    
    3.2.1 Mandate Each final assembly factory must report the previous calendar year energy efficiency indicators by the end of August each year. (This applies until the year after a certificate has expired.)
    
    Referenzdokumente:
    
    3.2 Energy efficiency indicators
  - Does the standard include criteria on power consumption and power management (during the use phase)?
    Answer: Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016
    
    Degree of Obligation: Immediately
    
    Score: 1/2
    
    Possible answers
    
    Basic: Energy efficiency criteria equivalent to current version of energy star OR criteria meet EU Regulation including requirements effecting on 1 January 2016 (1 point)
    
    Advanced: Energy efficiency criteria stricter than current version of energy star OR criteria are stricter than EU Regulation including requirements effecting on 1 January 2016. (2 points)
    Excerpt from standard:
    
    5.1.1 Mandate The external power supply must meet at least the International Efficiency Protocol requirement for level VI.
    
    Referenzdokumente:
    
    5.1 Energy efficiency – external power supply
  - Does the scheme include requirements for the reduction of GHG emissions?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
Waste and Air Pollution

4/7
- Waste management
  
  4/7
  - Does the standard include criteria on waste management in the production phase?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on a common external power supply?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    The external power supply shall meet at least the International Efficiency Protocol requirement for level V.
    
    Referenzdokumente:
    
    "A.6.3.1 Energy consumption Mandate A.6.3.1"
  - Does the standard include criteria on the recyclability of plastics used?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/2
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on disassembly of the product for recycling?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    8.2.1 Mandate ● Non-reusable packaging components weighing more than 25 grams must be possible to separate into single material types without the use of tools. ● Exempted is reusable packaging.
    
    Referenzdokumente:
    
    8.2 Product packaging
  - Does the standard include criteria on a take back system for the product?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    8.3.1 Mandate The brand owner (or its representative, associated company or affiliate) must offer their customers the option to return used products for environmentally acceptable recycling methods in at least one market where the product is sold and where electronics take back regulation is not in practice at the date of application. At least one option must be fulfilled: 1. Product is sold only on WEEE legislation markets or similar 2. World-wide product take back 3. One additional market lacking WEEE legislation where product take back is offered
    
    Referenzdokumente:
    
    8.3 Take back system
  - Does the scheme include criteria on consumer information on the sustainable use and disposal of the product?
    Answer: Basic: Information provided to consumers on the disposal of the product
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    Basic: Information provided to consumers on the disposal of the product (1 point)
    
    Advanced: Consumer Information on the sustainable use of the product (1 point)
    Excerpt from standard:
    
    Background End users must clearly be able to identify which products are certified and what sustainability features the product fulfills. 1.1.1 Mandate 1. The information document for end users must be written in English or in the local language of the country where the product is to be sold. It must accompany the product in at least one of the following ways: ○ As a separate printed or digital document. ○ Included in a printed or digital user manual. ○ As a separate digital document that is hosted on the brand owner's website. A direct link to the document must be included in the printed or digital user manual mentioned above.
    
    Referenzdokumente:
    
    1.1 Information to end users
Environmental Management

2/2
- Does the standard include criteria on environmental policy or management instruments (like EMAS or ISO 14001)?
  Answer: Advanced: Certification (third party) of final manufacturing plant
  
  Degree of Obligation: Immediately
  
  Score: 2/2
  Possible answers
  
  Basic: Verification (self-declaration) of final manufacturing plant (1 point)
  
  Advanced: Certification (third party) of final manufacturing plant (2 points)
  Excerpt from standard:
  
  Background A certified environmental management system helps an organization work in a systematic way with environmental performance, and make continuous improvement at both company and product levels. To be efficient, an environmental management system must include independent, external reviews. 3.1.1 Mandate Each final assembly factory manufacturing the certified product must be certified in accordance with ISO 14001, or EMAS registered.
  
  Referenzdokumente:
  
  3.1 Environmental management system
Quality

1/2
- Quality and Environmental Standards
  
  1/2
  - Does the standard include criteria on electromagnetic radiation?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on the use of materials on touchable surfaces?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    4.2.1 Mandate The smartphone must not release nickel from the surfaces that come in contact with user's skin during normal use. For the maximum value, see the clarification below. 4.2.2 Clarification The rate of nickel release must not be greater than 0,5 µg/cm2/week in accordance to EN 1811:2011.
    
    Referenzdokumente:
    
    4.2 Material characteristics
Lifetime

4/8
- Lifetime
  
  4/8
  - Does the standard include criteria on a modular design of the product?
    Answer: No
    
    Degree of Obligation: Recommended
    
    Score: 0/2
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    1.3.9 Battery replaceability Is the main battery of the product replaceable without tools?
    
    Referenzdokumente:
    
    Sustainability performance indicators
  - Does the standard include criteria on the availability of spare parts for the product?
    Answer: Basic: Availability for 3 years after end of production
    
    Degree of Obligation: Immediately
    
    Score: 1/2
    
    Possible answers
    
    Basic: Availability for 3 years after end of production (1 point)
    
    Advanced: Availability for 5 years after end of production OR explicit availability of spare parts for public / independent repairers (2 points)
    Excerpt from standard:
    
    6.2.1 Mandate ● The brand owner must provide a service manual describing how to replace at least all critical replaceable components. The service manual must be available online for anyone to read, free of charge. ● The brand owner must guarantee that, during the validity of the certificate, all critical replaceable components for the product type, that are listed in the clarifications of this criterion; ○ are available for anyone to purchase or ○ may be replaced by a service network for repair and maintenance of the certified product on all markets where it is sold.
    
    Referenzdokumente:
    
    6.2 Replaceable components
  - Does the standard include criteria on properties / quality of the battery?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    6.6.1 Mandate ● The main battery must be able to withstand a minimum of 300 charging cycles with at least 60% of the initial capacity. 6.7.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certific
    
    Referenzdokumente:
    
    6.6 Battery longevity 6.7 Battery replaceability
  - Does the standard include criteria on providing information concerning reparability, upgradeability and usage of the battery to the user?
    Answer: Basic: Information in a user manual
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    Basic: Information in a user manual (1 point)
    Excerpt from standard:
    
    6.7.1 Mandate The brand owner must guarantee that the main battery is replaceable by the end-user and/or technician. Instructions on how to replace the battery must be available for anyone to read, free of charge online throughout the whole lifetime of the certificate.
    
    Referenzdokumente:
    
    6.7 Battery replaceability
  - Does the standard include criteria on data deletion for facilitating second use?
    Answer: No
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on an additional lifetime guarantee for the product beyond the legal obligations?
    Answer: Basic: Period of guarantee ≥ 1 year and ≤ 2 years
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    Basic: Period of guarantee ≥ 1 year and ≤ 2 years (1 point)
    Excerpt from standard:
    
    6.1.1 Mandate The brand owner must provide a product warranty for at least one year, covering all markets where the product is sold.
    
    Referenzdokumente:
    
    6.1 Product warranty
Chemicals

7/9
- Chemical Use
  
  7/9
  - Does the scheme include criteria on other substances which have impact on human health and the environment?
    Answer: -
    
    Degree of Obligation: Immediately
    
    Score: 0/0
    
    Possible answers
    
    Basic: - (0 points)
    
    Advanced: -
    Excerpt from standard:
    
    7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.
    
    Referenzdokumente:
    
    7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging
  - Does the standard include criteria on chemicals listed on the REACH Candidate List as substances of very high concern?
    Answer: Advanced: Prohibit use except for defined derogations.
    
    Degree of Obligation: Immediately
    
    Score: 2/2
    
    Possible answers
    
    Basic: Restrict use (1 point)
    
    Advanced: Prohibit use except for defined derogations. (2 points)
    Excerpt from standard:
    
    7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.2.2 Clarification 1. The criterion applies to plastic parts in all assemblies and sub-assemblies. LCD panels are included in the requirement. 2. The criterion applies to the whole of the product, including components, parts and raw materials in all assemblies and sub-assemblies, such as batteries, paint, surface treatment, plastics, electronic components and printed wiring boards. HBCDD has been identified as a Substance of Very High Concern in accordance with EU’s REACH criteria. The main application of HBCDD in EEE is a flame retardant in HIPS plastic being used for closures and structural parts of different types of EEE. TCO Development considers that the use of HBCDD in EEE is not deemed essential as technically suitable alternative substances and materials are available and already used extensively today. Maximum concentration values tolerated for a restricted substance (including decaBDE) is 0.1 % by weight of the material in homogeneous materials. Fluoroorganic additives, used to modify the dripping behaviour of plastics in fire conditions or to improve the processing behaviour, are exempted provided that they do not exceed 0.5 % by weight of the material in homogeneous materials. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. Background: [...] This mandate uses the hazard assessment and decision logic framework GreenScreen® for Safer Chemicals, developed by the non-profit organization Clean Production Action (CPA). The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. Background [...] The GreenScreen criteria are in line with international standards and regulations including the Globally Harmonized System of Classification and Labelling of Chemicals (GHS), OECD testing protocols and the European REACH Regulation. The U.S. EPA’s Design for Environment (DfE) Alternatives Assessment is also an important influence for GreenScreen.
    
    Referenzdokumente:
    
    7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers
  - Does the standard include criteria on the use of flame retardants?
    Answer: -
    
    Degree of Obligation: Immediately
    
    Score: 0/1
    
    Possible answers
    
    Basic: -
    
    Advanced: Prohibit use (1 point)
    Excerpt from standard:
    
    7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.
    
    Referenzdokumente:
    
    7.2 Halogens 7.3 Non-halogenated substances
  - Does the standard include criteria on H statements H400, H410, H411?
    Answer: Advanced: Prohibit use for all applications
    
    Degree of Obligation: Immediately
    
    Score: 2/2
    
    Possible answers
    
    Basic: Prohibit use for some applications (1 point)
    
    Advanced: Prohibit use for all applications (2 points)
    Excerpt from standard:
    
    7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.
    
    Referenzdokumente:
    
    7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging
  - Does the standard include criteria on H statements?
    Answer: Basic: Prohibit use for some applications
    
    Degree of Obligation: Immediately
    
    Score: 1/2
    
    Possible answers
    
    Basic: Prohibit use for some applications (1 point)
    
    Advanced: Prohibit use for H statements as well as additional H statements for all applications (2 points)
    Excerpt from standard:
    
    7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium. 7.1.2 Clarification Exemptions are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive except that mercury in lamps is not permitted. The maximum concentration values tolerated by weight in homogeneous materials for cadmium, mercury, lead and hexavalent chromium are according to EU Directive 2011/65/EU (RoHS) and the documents supporting the directive. The limit value for batteries is 0.0005 % for mercury, 0.002 % for cadmium and 0.004 % lead per listed part, according to EU Directive 2006/66/EC. Background Electronic devices contain hazardous substances like heavy metals and brominated flame retardants. The effects of cadmium, mercury, lead and hexavalent chromium are well documented as substances hazardous both to human health and the environment. They may cause problems, both in the manufacturing phase where workers or the environment can be exposed, in the use phase where additives can leak from the plastic and accumulate in dust, harming both our health and the environment, and at the material recovery, where uncontrolled recycling can cause the release of toxins such as dioxins and furans. This criterion is harmonized with EU RoHS2 Directive (2011/65/EU), except that TCO Certified does not allow mercury in the display panel backlight. As TCO Certified is a global certification, this also affects products sold outside the EU. 7.2.1 Mandate 1. Parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must not contain flame retardants or plasticizers with halogenated substances or intentionally added halogens as part of the polymer. a. Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 2. The product must not contain PBB, PBDE and HBCDD. a. Note: This applies to components, parts and raw materials in all assemblies and sub-assemblies of the product, such as batteries, paint, surface treatment, plastics and electronic components. 7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation. 7.4.1 Mandate ● Plasticizers used in product housing and cable insulations must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen profiler and appear on the public TCO Certified Accepted Substance List. A benchmark U is only accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above. ● The product must not contain Bis (2-ethylhexyl) phthalate (DEHP), Butyl benzyl phthalate (BBP), Dibutyl phthalate (DBP), and Diisobutyl phthalate (DIBP). No parts of the product are exempted. ● All substances of a plasticizer mixture must be accounted for. Non-accepted ingredients must not exceed concentration levels of 0.1% by weight of the plasticizer. 7.5.1 Mandate The packaging material must not contain lead (Pb), cadmium (Cd), mercury (Hg) or hexavalent chromium (Cr6). Plastic packaging material must not contain organically bound halogens.
    
    Referenzdokumente:
    
    7.1 Heavy metals 7.2 Halogens 7.3 Non-halogenated substances 7.4 Plasticizers 7.5 Hazardous substances in product packaging
  - Does the standard include a list of substances which are of low concern for the intended use?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    7.3.1 Mandate ● Non-halogenated flame retardants used in parts that weigh more than 25 grams (10 g for headsets and 5 g for smartphones) and are made mainly of plastics must have been assigned a GreenScreen benchmark score of 2, 3 or 4 by a licensed GreenScreen Profiler and appear on the public TCO Certified Accepted Substance List. (A benchmark U may only be accepted when the “worst case scenario” for data gaps is considered to be a benchmark 2 or above.) ● All substances of a mixture must be accounted for. Non-accepted substances must not exceed concentration levels of 0.1% by weight of the flame retardant. ● Exempted are printed wiring board laminates, electronic components and all kinds of cable insulation.
    
    Referenzdokumente:
    
    7.3 Non-halogenated substances
  - Does the standard include criteria on the use of mercury, cadmium, lead, chromiumVI?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    7.1.1 Mandate The product must not contain cadmium, mercury, lead and hexavalent chromium.
    
    Referenzdokumente:
    
    7.1 Heavy metals

Socio-Economic 52%

Freedom of Association
Collective Bargaining
Non-Discrimination
Legal Minimum Wage
Prohibition of Forced Labour
Minimum Age / ILO 138
Prohibition of the Worst Forms of Child Labour / ILO 182
Equal Remuneration / ILO 100
Provision of Social Benefits
Regulated Working Hours / ILO 1
Rights for Sub-Contractors
Criteria on occupational health and safety / ILO 155

Social & Cultural Rights and Community Engagement

0/5
- Local Economic Development
  
  0/2
  - Does the standard include criteria on investment in community development beyond the business' operations?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on not adversely affecting local communities and neigboring small producers access to livelihoods (especially land and water)?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
- Community Rights
  
  0/3
  - Does the standard include criteria on dispute resolution mechanisms for affected communities?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/2
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria to seek Free, Prior and Informed Consent (FPIC) of local communities?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
Conflict Minerals

1/1
- Does the standard include criteria on conflict minerals (based on the OECD Due Diligence Guidance)?
  Answer: Yes
  
  Degree of Obligation: Immediately
  
  Score: 1/1
  Possible answers
  
  No (0 points)
  
  Yes (1 point)
  Excerpt from standard:
  
  2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.4.1 Mandate The brand owner must: ● Have a strict supply chain policy for responsible minerals sourcing that can be considered to cover at least 3TG and cobalt. The policy must be both public and communicated to the supply chain. ● Have a process to identify smelters and refiners of at least 3TG and cobalt. ● Be a part of an established multi-stakeholder program that works at supporting responsible sourcing programs for at least 3TG and cobalt. Submit the following to an approved verifier: ● The most recent version of the public policy and a description of how it is communicated to the supply chain. ● A description of the brand owner’s structured work on identifying risk areas in their supply chain. ● Proof of participation in an approved multi-stakeholder program. ● A completed and signed brand owner form covering one or all products (chapter 11.1)
  
  Referenzdokumente:
  
  2.1 Supply chain responsibility 2.4 Responsibly sourced minerals
Labour Rights and Working Conditions

15/25
- ILO Core Conventions
  
  9/9
  - Does the standard require compliance with (at least) all ILO core labour standards for different suppliers along the supply chain?
    Answer: Advanced: all tier 1 suppliers
    
    Degree of Obligation: Immediately
    
    Score: 2/2
    
    Possible answers
    
    Basic: main tier 1 suppliers (1 point)
    
    Advanced: all tier 1 suppliers (2 points)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification […] The verification process […] 5. Independent social audit reports to TCO Development The brand owner must ensure that TCO Certified Portal is continuously updated with the most recent independent initial audit report and CAPs for any non-conformities from all the final assembly factories manufacturing the certified product. Brand owners or applicants / manufacturers must submit audit reports and CAPs to an approved verifier for upload to TCO Certified Portal. Consistency of these reports are ensured through annual spot-checks by TCO Development. The audit interval is determined by the risk category of the factory. 1. Independent audits must be conducted by organizations accredited to ISO 17021 and carried out by SA8000, RBA or BSCI certified lead auditors. An independent party is considered to be a person or body that is recognized as being independent of the parties involved, regarding the issue in question. 2. Types of accepted audits are: a. SA8000, b. RBA VAP, c. RBA Non-VAP: full audit with same auditor qualification, audit and report quality as a RBA VAP audit, or d. BSCI: full audit with at least ‘C’ grade and completed CAP. e. Other audits with evidence that could prove ‘equal quality to other approved audits’ must include auditor qualification, audit process (e.g. triangulation of non-conformities), audit report and CAP. This option will need to be verified by an approved verifier and accepted by TCO Development before it is used.
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard include criteria on freedom of association and the right to organize as described in ILO 87?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard include criteria on the right to collective bargaining, as laid down by ILO 98?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard prohibit forced and compulsory labour as defined in ILO 29 and ILO 105?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard include criteria on the prohibition of child labour as defined under ILO 138?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard cover requirements on the prohibition of the worst forms of child labour as defined under ILO 182?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard address the payment of equal wages as defined in ILO 100?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard include criteria on the non-discrimination in the workplace, as defined in ILO 111?
    Answer: Yes
    
    Degree of Obligation: Immediately
    
    Score: 1/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […]
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
- Labour Rights
  
  5/10
  - Wages and Benefits
    
    2/3
    - Does the standard require paying wages sufficient to meet basic needs of the worker and his or her family (living wage)?
      Answer: No
      
      Degree of Obligation: Not covered
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
    - Does the standard require paying legal minimum wages?
      Answer: Yes
      
      Degree of Obligation: Immediately
      
      Score: 1/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Excerpt from standard:
      
      2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of.
      
      Referenzdokumente:
      
      2.1 Supply chain responsibility
    - Does the standard require the provision of social benefits?
      Answer: Yes
      
      Degree of Obligation: Immediately
      
      Score: 1/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Excerpt from standard:
      
      TCO Certified requires local law to be followed for this point. In most all countries, the law states the requirement of the employer to contribute a portion of worker's wages to national or private insurance schemes. TCO Certified limits the audit type to control compliance at the factories to RBA-VAP or SA8000. Both audits check that insurance payments are calculated and reported correctly in accordance to local law. If non-compliant this must be corrected in accordance to TCO Certified otherwise this is entered as a non-compliance until corrected.
      
      Referenzdokumente:
      
      Mandate 2.1
  - Gender
    
    0/1
    - Does the standard include any requirements to promote women's (economic) rights?
      Answer: No
      
      Degree of Obligation: Not covered
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
  - Working Hours
    
    1/1
    - Does the standard include criteria on working hours, rest days or overtime?
      Answer: Advanced: Standard requirements comply with ILO 1 requirements
      
      Degree of Obligation: Immediately
      
      Score: 1/1
      
      Possible answers
      
      Basic: -
      
      Advanced: Standard requirements comply with ILO 1 requirements (1 point)
      
      Excerpt from standard:
      
      2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
      
      Referenzdokumente:
      
      2.1 Supply chain responsibility
  - Other Labour Rights
    
    2/3
    - Does the standard include criteria on the formation of workers representations where freedom of association is restricted by law?
      Answer: Basic: The standard requires allowing parallel means to the right to freedom of association
      
      Degree of Obligation: Immediately
      
      Score: 1/1
      
      Possible answers
      
      Basic: The standard requires allowing parallel means to the right to freedom of association (1 point)
      
      Excerpt from standard:
      
      2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
      
      Referenzdokumente:
      
      2.1 Supply chain responsibility
    - Does the standard include criteria on worker grievance mechanisms?
      Answer: No
      
      Degree of Obligation: Not covered
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
    - Does the standard include requirements to inform workers about their labour rights?
      Answer: Yes
      
      Degree of Obligation: Immediately
      
      Score: 1/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
      
      Excerpt from standard:
      
      2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 2.1.2 Clarification [...] The verification process […] 2. Proof of the supply chain being informed of the code of conduct. [...] Examples may be that the brand owner: [...] ● has conducted training on the code for employees and / or management at production facilities.
      
      Referenzdokumente:
      
      2.1 Supply chain responsibility
  - Scope of Labour Rights
    
    0/2
    - Do the standard's rights and benefits for workers also apply to sub-contracted labour?
      Answer: No
      
      Degree of Obligation: Not covered
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
    - Does the standard include criteria on the establishment of labour contracts compliant with national legal requirements?
      Answer: No
      
      Degree of Obligation: Not covered
      
      Score: 0/1
      
      Possible answers
      
      No (0 points)
      
      Yes (1 point)
- Health and Safety
  
  1/6
  - Does the standard prohibit harassment or abuse of workers?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard include criteria on occupational health and safety, as defined in ILO 155?
    Answer: Basic: Partial compliance with ILO 155
    
    Degree of Obligation: Immediately
    
    Score: 1/2
    
    Possible answers
    
    Basic: Partial compliance with ILO 155 (1 point)
    
    Advanced: Full compliance with ILO 155 (2 points)
    Excerpt from standard:
    
    2.1.1 Mandate By signing this mandate, the brand owner agrees to the (1.) Commitment and agrees to conduct the (2.) Structured work. Additionally TCO Development requires that the brand owner shows (3.) Proof of the commitment and the structured work by allowing random inspections, by sharing audit reports and CAPs and by providing other documented proof described below. 1. Commitment ● The brand owner must have a code of conduct for the manufacture of certified products, that is considered consistent with the following: ○ ILO’s eight core conventions: 29, 87*, 98*, 100, 105, 111, 138 and 182. ○ UN Convention on the Rights of the Child, Article 32. ○ All applicable local and national health and safety and labor laws effective in the country of manufacture and a 60 hour working week including overtime*. *See clarifications 2.1.2 2. Structured work ● The brand owner must report the final assembly factories for each certified product model in TCO Certified Portal in the application for a new certificate. ● For all factories listed in TCO Certified Portal that the brand owner is using, the brand owner must supervise the implementation of the code of conduct. ● In the final assembly factories and in the rest of the supply chain, the brand owner must ensure that CAPs are developed and fulfilled within reasonable time for all non-conformities against their code of conduct that the brand owner is made aware of. 3. Proof 1. TCO Development may conduct / commission random factory inspections (spot checks) at any final assembly factory manufacturing certified products for the brand owner and may require full audit reports during the certification period in order to assess social commitment and advancement. 2. TCO Development may also require seeing audit reports and CAPs from factories further down the supply chain to ensure that corrective actions have been successfully implemented. 3. TCO Development additionally requires the documentation below to be verified by an independent verifier approved by TCO Development: […] 2.1.2 Clarification General Clarifications The mandate is a social performance mandate and criteria are based on the eight ILO (International Labour Organization) core conventions and local legislation. The mandate requires that the brand owner is in conformity with the minimum standards for code of conduct, inspection and corrective action engagement, regarding the situation at their own and/or their supplier factories manufacturing certified products. * Collective bargaining and freedom of association: All workers must have the right to form, join and organize trade unions of their choice and to have them bargain collectively on their behalf with employers. In situations where this is restricted under law, employers must allow workers to freely and democratically elect their own representative(s) for the purpose of defending the rights and interests of workers. * Local labor law clarifications: The limit and enforcement of local law regarding working hours differs tremendously across the world. To harmonize with other initiatives and to find a reasonable level for the industry, the criteria in TCO Certified sets a maximum 60 hour working week, including overtime, as a global requirement regardless of the local law. The criteria in TCO Certified sets a global limit for weekly working hours that includes overtime based on ILO convention 1 (56 hours per working week including overtime) and an additional 4 hours per working week is given to harmonize with SAI and RBA. Therefore, working weeks including overtime are not to exceed a total of 60 hours. A working week is considered 1 day of every 6 consecutive work days. To monitor continued conformity during an agreed period of time, when considered necessary the factory will be required to submit working week data to TCO Development using the working week template. The template to be used will be shared with the brand owner or factory owner by TCO Development.
    
    Referenzdokumente:
    
    2.1 Supply chain responsibility
  - Does the standard require compensation payments/ covering of costs in case of work related accidents and injuries?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/2
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)
  - Does the standard require safe and appropriate housing for workers?
    Answer: No
    
    Degree of Obligation: Not covered
    
    Score: 0/1
    
    Possible answers
    
    No (0 points)
    
    Yes (1 point)

Which lifecycle phases are covered by the standard?

Raw materials extraction and production

Extraction of various raw materials such as noble metals (e.g. gold, silver)

Manufacturing

Production of many individual components as well as final assembly of the device

Transportation / distribution

The transport route from one production stage to the next as well as to the end consumer

Products use and consumption

Usage by the owner

End-of-life

Proper disposal of equipment and recycling of individual components

Cred­ib­il­ity

En­vir­on­ment

So­cio-E­co­nom­ic

Cred­ib­il­ity 78%

En­vir­on­ment 61%

So­cio-E­co­nom­ic 52%

Which lifecycle phases are covered by the standard?

Raw materials extraction and production

Manufacturing

Transportation / distribution

Products use and consumption

End-of-life

Credibility

Environment

Socio-Economic

Credibility 78%

Environment 61%

Socio-Economic 52%